Blackberry on O2 query

Discussion in 'Mobile Phones' started by maguire, Dec 21, 2010.

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  1. maguire

    maguire LE Book Reviewer

    Dear all, wondering if anyone can shed any light on this - I'm constantly getting the fault tone and a message on the screen of my phone saying 'radio path unavailable'. the calls usually go through after 5-6 tries, although obviously this isnt acceptable.

    spoke to O2 about it, who have told me it's (apparently) quite a common thing and the problem lies with my sim card, so they are sending a new one. however, I'm not too sure and wondered if any other of you had had anything similar or could say for sue what the problem is and how to resolve it?
  2. I had the same problem last year.

    I popped into the local O2 store and they sorted it within 5 minutes, on the PC's they use in the store. Free. Which was nice and the best service I have ever got from them. I believe they updated my SIM online.

    I'm still using a blackberry but with Vodafone now. Long story.
  3. maguire

    maguire LE Book Reviewer

    thank you very much - tried updating it myself, to get a message that the service was unavailable. I have an O2 store locally, so I'll swing by them at some point.