Last week I changed my car insurance because I found a better deal. Took my docs to BFG office today only to be told that my car will be put off the road for 5-7 working days until the car is put on the VLO system. Says I "Hang on; the car is roadworthy and the car is insured. Also that insurance is calculated daily so theres a financial aspect to this in that I am being made to pay for a service I am not receiving because of YOUR system." Says the C4 clerk on the coal-face "Theres nothing I can do, heres a proof of posting to say you cant drive you car." As usual there was no-one senior present and a 30 strong queue had formed behind me but I will be going back in to question this. People should be aware,especially those with kids, that they will lose the use of their car for a period simply because theyve got a better insurance deal. What was Mungo's buzz phrase again? Oh yes, "Safeguard and Simplify." I think not.