Best Broadband and Telephone Deals?

Discussion in 'Gaming and Software' started by Miner, Oct 27, 2011.

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  1. Right, I've done a brief search and can't seem to find the answer I'm looking for, so here goes.

    Due to the current bleak economic crisis in my home, and the free loading kids that have illegally entered my borders due to the wife having twins, we're thinking of cancelling SKY. *shudders*.

    Now as we also have our broadband and telephone with SKY, I have to source a new supplier.
    The problem is being a semi-functioning technophobe & Luddite, I don't understand all this "monthly usage" stuff of 20GB, 40GB, & Unlimited. I don't even know what counts as a bloody download!

    Apart from looking at Facebook, the wife uses the computer for work (school teacher), creating projects, marking, and research. This means she uses Word, Excel, surfs for information & copies pictures for use in the projects.

    I use the computer very occasionally at home (mainly because I can't get it out of the wifes hands) for looking at ARRSE, surfing for meaningless info, and never for porn, right. Lets get that clear, I NEVER LOOK AT PORN, much. The broadband is also used by me for playing the PS3 online. I have no idea if any of this is classed as downloading. I also use the wifi connection for my phone, which is when I generally look at ARRSE of an evening.

    So could anyone explain the download situation for me?
    And what do you lot use/pay for your broadbands?
    What is the market average in terms of cost?
    I'm currently checking out Money Supermarket for deals, but if anyone could point me in the right direction for the best deals that would be great as well.

  2. Schaden

    Schaden LE Book Reviewer

    Stay the feck away from Talk Talk - O2 isn't bad - I have an existing O2 contract for my mobile and got something like 10 months free service when i changed broadband to them. BT is ok - but expensive and when it goes tits up it really goes tits up.
  3. Can't believe things are so bad that you need to cancel Sky; couldn't you sell one of the children to Angelina Jolie instead - after all you have twins so that means you have a 'spare'? It's always worth phoning them with the 'I'm going to leave' speech which has got me a better deal on several occasions. I'm on Sky and quite happy - apart from the extortionate price! Whatever you do stay the Hell away from Tiscali as they have the worst customer service in the world.
  4. Much as I dislike the bearded one, Branson, If you are in a Virgin broadband area, it's a good service. There are a couple of different packages of which we are in the middle and we rarely get any problems. Been with them since the old blueyonder days because they are genuine broadband running on a fibre optic cable, not down a phoneline masquerading as fibre optic.
    • Like Like x 1
  5. Schaden

    Schaden LE Book Reviewer

    Tiscali was bought out by TalkTalk - - TalkTalk btw for no reason I can ascertain cancelled my service, when I complained they said I would have to re-register they told me that wasn't possible and I would have to start a new account from scratch - told them to piss off and went to O2 - then got a letter stating that I had cancelled my service and owed them £112 and if I didn't pay they would set the bailiffs on me.

    Fortunately had kept their email confirming they had cancelled without my request but still too a month for them to **** off - never did actually say that they were at fault just stopped threatening to hand me over for collection - complete and total utter ***** - stay away from them.
  6. The best thing I did was cancel Sky & moved to Virgin (depending on availability in your area) in my last MSQ,

    Downloading music, films, etc
    Online gaming is IIRC is huge but sucks up bandwidth so be careful in your download limit you have agreed with your ISP

    I agree ISP varies
  7. BrunoNoMedals

    BrunoNoMedals LE Reviewer

    A download is any piece of data that comes through the net to your house. Accessing a website, receiving an email, gaming online, and so on.

    I get my broadband through my Orange mobile contract. You need a basic BT line rental but the Orange service is free for the basic stuff and a fiver a month for the unlimited 8Mb. I've never had a problem with it.

    Sent from my X10i, probably from the loo, using Tapatalk.
  8. So to sum up so far.

    Talk, Talk are shit.
    BT are ok but expensive, and if it goes wrong, goes wrong big time.
    Virgin are good. (We can get Virgin in our area).

    O2 & Orange are good, but you need a mobile contract with them?
    And everything I do or look at on the internet involves downloading.

    Or have I got this wrong?
  9. nope your spot on, as an ex Virgin Broadband user I can also confirm that it's a good service, they've spent a lot of time and effort sorting their shit out from when it used to be Nynex/Bell Cable Media back in the day..... They send you the modem etc and all the kit.

    Word of warning I'd say though but this goes with all of them, that if you need technical assistance standby for teeth pulling courtesy of an Indian call centre.
  10. Schaden

    Schaden LE Book Reviewer

    Yes that's about it - you don't however need to have an O2 or Orange account - you just get a massive benefit - i.e. 10 months free in the case of O2 if you do.

    Just to add in most cases you also need a bog standard BT phone line as well.
  11. Right having looked at Virgins website.

    If we just have the 30mb (I think thats the speed) broadband & basic phone we'd save about £40 a month.

    If we had the basic tv deal with Tivo, 30mb broadband, and basic phone we'd save about £30 a month.

    If we had the extra basic tv box for another room (like we have at the moment with SKY), we'll save just over £20 a month.

    I'll try and go for the middle option (as in, I'll try to convince the Paymaster General). At least I'll still have some decent channels and the ability to record tv programs.

    Thanks for the help. I hate trying to sort this shit out.
    The wife is soooooo much better at dealing with this stuff. She has more patience, and money sense.

    Look out for the soon to be released post near you soon, "Which are the best energy providers to go with?"
  12. Tiscali/Talk Talk/AOL/ Carphone Whore House, are all the same group now I believe.

    If you can get a fibre optic link, that will always win over a standard BT line. If you have to go with s wired line, punch your postcode into the linky to see who's unbundled at your local exchange. Those that have, you are more likely to get decent speed with, as you will only be using BT for line from your house to the exchange.

    SamKnows - Telephone Exchange Search
  13. jim24

    jim24 Book Reviewer

    I use a T Mobile package, A HTC Wildfire Android phone and a WIFI pointer, this enables me to run three laptop,netbooks from just about any location with unlimited download and talk time all for £ 30 a month.
  14. Whats the BT all-in-one package like, using copper?

    The cable conduit in the road outside my house was crushed by resurfacing work, so Virgin and the other companies refuse to fix it in order run fibre into my houseand the rest of the street.
  15. HHH

    HHH LE

    I've used other providers but now have Virgin and IMHO it's the best broadband, plus it always comes top of the tests on speed ( You get the actual speed they say ).
    As to their help centres, yes they are in India, but I heard that this is changing when the current contract runs out.