Has anyone else had the same level of appalling service from www.ontherun.co.uk as I have? I ordered some new kit on 07 Sep and was told that my goods would be with me in a couple of working days. Over a week later I had not heard anything or received my kit so I called and got a surly chap on the end of the phone who said that there had been a 'despatch error' but all was now made good and my stuff would be with me in days few. Another week passed and still my goods had not arrived so I called again only to find that the phone line was constantly engaged (I called over thirty times). I have sent three emails asking for an update and not had a response to any of them. The company was recommended to me by a friend and their website and credentials are impressive. Be wary of this company.