Has anyone else suffered service worse than call centre in India selling you a mobile phone you don't want from this leading banking insitute? I'm sick to the back teeth with them; they're absolutely useless. A quick run down of the worst incidents; October 2004 - They allow a Â£130,000 "bill" to be taken from my account in a direct transfer; not withstanding the fact there wasn't Â£130,000k in my account, leaving me Â£128,500 over my overdraft. When instantly challenged (2 hours of phonecalls), apparently someone had typed in the wrong sort code. They refunded me cost of phonecalls. Then a month later I get sent a bill for being overdrawn by Â£128,500; I lost my teddy and charges were cancelled. July 2005 Due to the awful banking hours and working fulltime (annual camp... I know I know, fecking soap-dodging student etc) I was unable to get into a bank to set up a standing order. Their website was unavailable. Their phone service would only serve me with a passcode which would be mailed to my home address after I'd left the country (going abroad for work). I could not write a cheque for various reasons and was left fuming at their incompetence; luckily I managed to sort it out at the last second; with no help from Barclays. January 2006 - June 2006 Someone kept on setting up direct debits on my account. They said nothing could be done (I am very careful with my details). Luckily I caught all of them before the payment had been taken and got them cancelled, but only because I check my account online everyday. They refused to change my account. Today I checked my account; cheque for Â£100 out of my account. "Funny", methinks, I've not written any cheques recently. Check my cheque book, and the cheque number stated relates to a cheque still in my chequebook, not written out yet, with several before it. On ringing barclays (saturday, no banks open of course), I'm told they can't cancel the cheque, as it "may not be fraudulent", despite me sitting there with the "cheque" in question. They can't cancel because it's "already gone through", even though it's dated 04/12/06. Apparently someone may have "put in the wrong sort code" If this bank takes security so lightly as to have had several c0ck ups, mainly blamed on my sort code, perhaps they could fecking do something about it or swallow ALL charges due to them, which they are always so unwilling to do. Basically, once I've got my money back I'm changing my bank; any suggestions?