B & Q - more rubbish than ever?

B & Q have really hit rock bottom recently with timber. Very little stock & poor quality. Unfortunately, they are the only game in town. I did look at Wickes, but they seem even worse.

Our local independent used to let you wander around, choosing the best cuts, or even offcuts. Now they have a kiosk system and ask you to phone ahead. I don't know what I want until I see it. I have an idea but adapt it to what is available.

Screwfix is my weekend home. Order online, wait for the text, 2 minute drive to collect.

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I used Wickes for pressure treated planks which I then bonded together to make a new gate, already warping with gaps appearing. Fxxkers!
 

skeetstar

Old-Salt
Axminster for tools
Screwfix for abrasives, fixings, consumables like caulk silicon etc.
Small local merchant for softwood, ply, etc
Specialist merchants for hardwood.

I never go near hombpebase or B&Q unless they are the absolute last resort. Most of what i see there is cheap junk. One occasion I needed some woodscrews quick, I called in, saw a price of £5 or 6 for a packet of ten, turned round went out and drove the extra miles to screwfix. That said, on the odd occasion I've purchased , then returned stuff, I've never had problems with the staff.
 
My local Homebase (Newtownabbey) is kaput. Poundstrecher have got a load of Homebase-branded stock now, probably picked up for buttons.

Speaking of Poundstretcher, I picked up some Hyundai-branded LED lightbulbs, without really looking at them. I put 6 of them in the 2 lights in our living room ceiling. The place was lit up like Windsor Park! Far too bright.
 
With the nights drawing in, I decided that another PIR spotlight was needed for the garden, so I went to B&Q this morning (actually had to visit two, as the first was closed with flooding). The shelves were largely devoid of stock; they had a few LED spotlights - but all had been opened and sellotaped up again - but none with PIR sensors.

So I went home and ordered one online which will arrive tomorrow, and will be cheaper and probably better..
 
I avoid the big DIY firms wherever possible, there's a small shop in the local town that does consumables like paint etc etc.
If I need power tools I generally order off Amazon.
Good point. There's a Dulux decorator centre for proper paint, real turpentine etc and a local hardware shop selling individual fittings etc. I bought a Bahco combination square, single TX10 driver & bit set for only slightly more than a big store.
 
It's nice to deal with real people that know what they're doing.
I would rather pay a little bit more and keep my money in the local community rather than give it to a faceless multinational corporation.
I'm trying to avoid the big supermarkets etc, even down to the cider I drink, I travel to just over the border in Hereford to buy PROPER farmhouse cider, rather than spend my money on mass produced crap that is sold by the likes of Tesco and Asda.
 

goodoldboy

MIA
Book Reviewer
Good point. There's a Dulux decorator centre for proper paint, real turpentine etc and a local hardware shop selling individual fittings etc. I bought a Bahco combination square, single TX10 driver & bit set for only slightly more than a big store.
Years of scrimping and saving have made me a real tight-arse of some things but I really do like the nearest Dulux paint centre. I can get 'proper' oil-based paint in the colour that I want at a bit more than the water based or latex rubbish from B&Q or any other DIY superstore. Really helpful staff too.
 
I've had one or two customer services issues with other companies in the past. If you hit a wall with the first person you speak with, it is how you frame your next statement that I find effective. Something like "You are clearly not empowered to make a decision regarding this matter, please pass me to someone who is."
Very much on the same lines, I once had a so-called customer services bloke who, in response to the initial question, replied: ‘It’s not within my competence to do that’.
‘Ok’ I said, ‘since you have now told me you are incompetent, please send me somebody who is. Thank you.’
The bloke got quite shirty.
 
Even when buying with cash, Screwfix always want my name and address. They don't need that information, I always just tell them that. One bloke got the hump.
Halfords keep pissing me off when they ask for my email at the checkout. Nope!
 
Even when buying with cash, Screwfix always want my name and address. They don't need that information, I always just tell them that. One bloke got the hump.

I do tell them this info, although if this is to send adverts, they're despatching them to a dead man who used to reside in the flat above the antiques shop opposite my childhood home, and which was demolished to make way for new housing in 1977. If they start taking details under oath, I might have to reconsider, but until then...
 
I do tell them this info, although if this is to send adverts, they're despatching them to a dead man who used to reside in the flat above the antiques shop opposite my childhood home, and which was demolished to make way for new housing in 1977. If they start taking details under oath, I might have to reconsider, but until then...
Thank you for giving me an idea! I have a phone book from 1954 that has the numbers for lots of homes that are currently resting under several feet of water.
 
My local Homebase (Newtownabbey) is kaput. Poundstrecher have got a load of Homebase-branded stock now, probably picked up for buttons.

Speaking of Poundstretcher, I picked up some Hyundai-branded LED lightbulbs, without really looking at them. I put 6 of them in the 2 lights in our living room ceiling. The place was lit up like Windsor Park! Far too bright.
So thats the game plan for Linfield....dazzle the opposition.
 
My local Homebase (Newtownabbey) is kaput. Poundstrecher have got a load of Homebase-branded stock now, probably picked up for buttons.

Speaking of Poundstretcher, I picked up some Hyundai-branded LED lightbulbs, without really looking at them. I put 6 of them in the 2 lights in our living room ceiling. The place was lit up like Windsor Park! Far too bright.
Don't worry. All the Hyundai LED bulbs I fitted the cottage with 6 months ago are failing on a weekly basis. Out of 10 bulbs, 6 have failed. Keep the receipts.
 
My local Homebase (Newtownabbey) is kaput. Poundstrecher have got a load of Homebase-branded stock now, probably picked up for buttons.

Speaking of Poundstretcher, I picked up some Hyundai-branded LED lightbulbs, without really looking at them. I put 6 of them in the 2 lights in our living room ceiling. The place was lit up like Windsor Park! Far too bright.

I created a similar Self inflicted problem in the new house. I decided on LED Recessed down lights in the living room to get rid of the archaic style fan and light combo. I did the calculations (twice) for the number of downlights and their light output for the area to be lit. Something went wrong somewhere cos it lights up like wembley stadium.
 
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I would rather pay a little bit more and keep my money in the local community rather than give it to a faceless multinational corporation.
I'm trying to avoid the big supermarkets etc, even down to the cider I drink, I travel to just over the border in Hereford to buy PROPER farmhouse cider, rather than spend my money on mass produced crap that is sold by the likes of Tesco and Asda.

To be fair Tesco in Wales does at least sell Gwynt Y Ddraig which isn't bad
 
Years of scrimping and saving have made me a real tight-arse of some things but I really do like the nearest Dulux paint centre. I can get 'proper' oil-based paint in the colour that I want at a bit more than the water based or latex rubbish from B&Q or any other DIY superstore. Really helpful staff too.

Try the local recycling centre, a lot of them have free paint that people have dumped for recycling, I usually check when dumping useless crap that the missus has acquired at the recycling centre
 
I do tell them this info, although if this is to send adverts, they're despatching them to a dead man who used to reside in the flat above the antiques shop opposite my childhood home, and which was demolished to make way for new housing in 1977. If they start taking details under oath, I might have to reconsider, but until then...

They’re sending mine to Montgomery Lines, Aldershot.
 

Cutaway

LE
Kit Reviewer
To be fair Tesco in Wales does at least sell Gwynt Y Ddraig which isn't bad
Dragon Fart.
The Welsh haven't got the hang of advertising yet.
 
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