B & Q - more rubbish than ever?

Thank you good sir. Did I ever tell you about my string collection, and how it started. During the war........
Cont on P94...........

Never mind that.
Tell us about the greatest Risk game you ever played?

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PhotEx

On ROPS
On ROPs
My local B&Q has netting over the outside yard like a prison exercise yard.
I assumed it was to stop errant young scallywags chucking their pilfered loot over the fence to a waiting accomplice. Rather surprised to find Pensioners are apparently some of the worst offenders.
 
Back in 73 I was 23, 10 sigs was a soft posting, very lax, easy going, to alleviate boredom we resorted to our own very unique ways to counter this, another was borrowing from the film and TV studios at Twickenham, who used the camp for occasional filming , one being the dick emery show, and on several occasions blue peter, various costumes, and going out to local pubs, who knew us, dressed up as spacemen, fred flintstone etc. Different world, different time. Different mind-set.
I can well believe you where at 10 Sigs. It wasn't know as cripple Sigs for nothing
 

Cutaway

LE
Kit Reviewer
I was after a felling axe several months back at B&Q and there was just a gap on the shelf where they would have been.... "Excuse me spotty faced store assistant but do you perchance have any felling axes coming into stock soon?"

Glazed eyes looked back at me and through a slack jaw after the cogs started to rotate very very slowly I was told "...err...we no longer stock them.... someone was killed with an axe I fink... they're dangerous items now..."

Pointing out to him that you can strangle someone to death with a length of paracord that they had on display or beat someone to death with one of the lump hammers piled on a shelf in front of him didn't seem to register.......

In fairness I just put that down to general thick as mince 'youth of today' rather than a specific B&Q thing...
 
About a month ago I went on a bit of a spending spree in B&Q. At some point I needed a tape measure to measure some timber so, as is the normal drill, I borrowed one off the tool shelf, intending to put it back before I reached the checkout. Inevitably I forgot, and once home I found I was the proud owner of a seven quid Stanley tape.

About a week later convinced myself that I needed a cordless circular saw (I’m very easily convinced when it comes to buying tools.....) so again I went to the same B&Q and bought a £56 pound Skilsaw.

When I got home I eagerly opened the box and found that it contained the saw...... but no battery or charger.

Both these things were my fault, the tape measure obviously, and the box containing the saw did say it didn’t contain the battery or charger so I was expecting some resistance when I tried to get my money back.

In the event it was a doddle.... I explained to the nice lady that I was an idiot and without actually agreeing, she refunded the money back onto my card without question.

I know it’s going against the grain of this thread, but personally I was happily impressed with the service.
To be fair, I return quite a bit of stuff to B&Q/TradePoint. Generally the staff are ok at the branch I go to; but this incident just takes the biscuit when it comes to crap service and reveals so many systemic issues
 
Apparently B&Q sold some plumbing equipment to a local mosque that was defective. and the customer service desk were less than helpful.

The customers got a little heated with the staff about it.






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B&Q are great if you want to make pre-warped & stained stuff that looks like it's been out in the rain for a couple of years.
Consumables & smaller stuff are either more expensive or poorer-quality than elsewhere.
There's a Toolstation & Screwfix up the road, Toolstation for consumable stuff, Screwfix for powertools etc. You get a free brew from Toolstation, but they play crap musak at you.
 
Ours has Absolute radio on so its not too bad.
 
I avoid the big DIY firms wherever possible, there's a small shop in the local town that does consumables like paint etc etc.
If I need power tools I generally order off Amazon.
 
I avoid the big DIY firms wherever possible, there's a small shop in the local town that does consumables like paint etc etc.
If I need power tools I generally order off Amazon.
There's a local DIY shop open 7 days a week in the nearby village which has most stuff, but it's about 30% more expensive that even B&Q. If I need something in a hurry I go there and try to imagine cost-benefit curves.

On a slightly related matter I keep the refurbishment costs of the cottage separate from my other accounts. Last night I received text messages from my bank, followed by a phone call, asking if I had used the business account for a Deliveroo order. Clearly I hadn't but I'm surprised that my full card details (including CVC code) got into the public domain. The card is either used for cash purposes in store (card machine or contactless) or paying suppliers on account via the Banking app. Speaking to a former colleague who is high up in counter-fraud and AML with a major bank, he suspects that my details might have been skimmed from a company website where I've bought stuff - possibly some time ago - and then sold on. The low value purchase via Deliveroo was an attempt to test the card details out.
 
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QRK2

LE
B&Q are great if you want to make pre-warped & stained stuff that looks like it's been out in the rain for a couple of years.
Consumables & smaller stuff are either more expensive or poorer-quality than elsewhere.
There's a Toolstation & Screwfix up the road, Toolstation for consumable stuff, Screwfix for powertools etc. You get a free brew from Toolstation, but they play crap musak at you.

I too will always go to Screwix over B&Q, but am aware that they are the same company.
 
Even when buying with cash, Screwfix always want my name and address. They don't need that information, I always just tell them that. One bloke got the hump.
 

Slime

LE
I was after a felling axe several months back at B&Q and there was just a gap on the shelf where they would have been.... "Excuse me spotty faced store assistant but do you perchance have any felling axes coming into stock soon?"

Glazed eyes looked back at me and through a slack jaw after the cogs started to rotate very very slowly I was told "...err...we no longer stock them.... someone was killed with an axe I fink... they're dangerous items now..."

Pointing out to him that you can strangle someone to death with a length of paracord that they had on display or beat someone to death with one of the lump hammers piled on a shelf in front of him didn't seem to register.......

In fairness I just put that down to general thick as mince 'youth of today' rather than a specific B&Q thing...

You were after a fairly specialised bit of kit.

How about this gem from yesterday. I was shopping in a local Aldi yesterday, I hadn’t been in there since before the Covid 19 breakout and the store layout had been changed around.

I couldn’t find any fresh or frozen bratwurst so asked one of the store assistants where they were, her reply was ‘oh, you mean the German sausages. No, we don’t sell any of those’.

The silly thing was she was right :)
 
B & Q have really hit rock bottom recently with timber. Very little stock & poor quality. Unfortunately, they are the only game in town. I did look at Wickes, but they seem even worse.

Our local independent used to let you wander around, choosing the best cuts, or even offcuts. Now they have a kiosk system and ask you to phone ahead. I don't know what I want until I see it. I have an idea but adapt it to what is available.

Screwfix is my weekend home. Order online, wait for the text, 2 minute drive to collect.

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