So I go into Asda to get a box of markies for my hounds and because there is a large queue I then proceed to the self service till. However it doesn't seem to be fully operational so I ask for some staff assistance. I then notice that the machine is jammed up with some old receipts, so as I start to clear them I'm approached by the lovely assistant, Louise, who tells me she is the "team leader" and that she is really sorry for my inconvenience and would I mind if Asda paid for my purchase by means of apology? I can't get onto the online Asda feedback department until tomorrow and although I am very happy with the service I feel guilty about not paying. Should I have insisted that I pay anyway? Any advice? I donât like to shop at Tesco because itâs usually full of cantankerous old boneheads who talk drivel.