Anyone Done An ISO 9001 Lead/Internal Auditor Course...

Discussion in 'Education and Resettlement Courses' started by dixie-basher, Apr 22, 2013.

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  1. ... if you have, what can I expect? Is it a toughie? Looking at a few of the course providers, its a 5 day course with a pretty full programme. Can I expect long nights studying :|, or long nights in the bar :thumright:?
  2. It's a while since I did this, but what I remember most were the biscuits. The course is a piece of piss, providing you are reasonably intelligent and I would expect your liver to suffer somewhat.
  3. Did mine internal auditor course 6 years ago. Not particularly challenging and can't see how you could possibily drag it out for 5 days. Mine was only 1.5 days.
  4. Is Internal Auditor civvy speak for Inspecting the troops/stores/accounts?
  5. Different course.
    No, this one equips you to audit external companies to ensure they comply with ISO 9000 series. It also equips you to carry out internal audits of your organization to check the same thing.
  6. Cheers lads. Slush fund ready.
  7. It's not a tough course and nights in the bar shouldn't cause harm ...

    Bottom line with ISO is "Say what you do and do what you say you do" As an auditor, you're ensuring that they are in compliance with their own Quality Manual.

    If you can get formal certification, it can give a good career course for the future - enjoy and have a pint or twelve for me ... :)
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  8. I just checked the slush fund. More than I thought! I'll have a pint for all the ARRSE'rs. :plotting:
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  9. Schaden

    Schaden LE Book Reviewer

    Did mine years ago - helps if one is a small minded perfectionest who loves lists.
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  10. Check... and check. Who doesnt love a list?

    Schindler did.
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  11. Wordsmith

    Wordsmith LE Book Reviewer

    The theory is that you review the process to find problems and ways of improvement. Just reviewing the paperwork is a very poor way of carrying out the audit. A good auditor will find ways of making their own company (or their suppliers) work just that fraction more efficiently.

    But 95% of auditors just check that the correct paperwork is in place - which is why ISO 9000 has such a piss poor reputation.

    My starting point for an audit was always to flowchart the process and then check how well variation was controlled at each stage. Less variation = more consistent process = opportunities for optimization.

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  12. Done this last year with IQMS, they were on my door step and fairly cheap + give you a 1 day foundation cse in any other discipline for being forces, pish easy (I had little knowledge and next to no hands on prior to cse), get a copy of the iso 9001 standard and of iso 19011 and iso 17021 and digest.good luck. pm me if you have any questions.
  13. Nice one Wordsmith & kuntiebaws. How the f*** am I supposed to type kuntiebaws without saying it in a bad Scottish accent?
  14. Im an SHEQ manager and therefore manager our ISO 9001 certification. I would agree with wordsmith that a lot of auditors don't really know what they look at, but thats down to the accreditation body you go with ( UKAS are getting quite hot on this and have withdrawn their accreditation for a number of companies). I would disagree with Wordsmith in his suggestion that it has a poor most certainly does not and for us its vital.

    If you are going for the qualification, you may struggle to get the auditing experience. Try and find a training company that will give you the experience, or do some voluntary audits to get yourself into it.

    All socialists are ***** : )
  15. I've been working on and off in ISO 9000 accredited businesses for 20 years and have done significant business with ISO 9000 accredited suppliers. Drain_Sniffer is right; Quality Assurance is a vital tool in product, service and business process improvement. ISO accreditation is a go / no go decision for clients in many sectors. It definitely does not "have a bad reputation": in fact, the opposite.

    The issue with auditors is that often they lack understanding of business and are over pedantic. Auditing does tend to attract "procedures people" who see life set against a set of rules, so audits become pass / fail tests rather than vehicles for continuous improvement. Really good auditors are few and far between, but make big contributions especially in organisations that buy into QA as a vehicle that underpins continuous improvement across the business as opposed to a certificate that they have to have to sell.

    As for the course, I have never done it myself, but I have sent two of my team members on it. Both were bright guys and both came back quite stretched by the course.