Any Alienware users?

#1
I'm just into my first year with an Alienware ALX system that cost around £3500.

The power cannot be denied, but it turned out to be the most unstable system I've ever known. Eventually it started locking up ... randomly. During boot-up, at idle state, or in an application ... it would do it anything from once to 12 times a day, or work perfectly for a week or two!! Hard re-boot, and eventually going again ... until the next time.

My IT-Nephew tried everything imaginable to no effect ... and the ultimate kick in the slats was the Alienware Re-Spawn disk, which should have returned the system to "factory gate" state, was corrupted!!

Eventually, last week, my IT-Nephew had to do the full Monty ... reloading Windows XP Pro, abandoning the 300 Gb SCSI drive and leaving me with 2 separate 150 Gb drives. It now [touch wood] seems to perform better than ever. :roll:

How's your Alien :?: I find the noise from the machine is fairly awful, and I have to keep the door closed otherwise I hear it when I'm trying to go to sleep upstairs!
 
#2
£3500 for a machine which you will be able to get for half that next year?

Someone saw you coming ;)

msr
 
#3
Stop surfing pr0n, do a good clean up and all should be well. Failing that, make sure all your drivers are upto date. Did I mentune Alienware are owned by Dell these days................Good luck mate :)
 

chrisg46

LE
Book Reviewer
#4
did you call alienware customer support?
 
#5
chrisg46 said:
did you call alienware customer support?
Ah ... support. :roll:
Hmmmm ... not their strongest point, I gather.
I let IT-nephew do the talking, as he understands the dribble :wink:
However, in the past I've had interesting chats with an Indian in Ireland, a very nice young man in USA who then transferred me to another inaudible somebody in Ireland ...

Essentially, my problem was clearly Windows getting corrupted somewhere, but I was curious to know if any other Alien users were happy [or not].

As for msr's comment ... I'll just check my spec 12 months on from when I got it and get back to you :wink:
 
#6
Stop leaving it on overnight?

Think of all the nasty viruses that are getting in. And all the squirrels that you are killing with the effects of your power-consumption....
 
#7
blue_sophist said:
How's your Alien :?: I find the noise from the machine is fairly awful, and I have to keep the door closed otherwise I hear it when I'm trying to go to sleep upstairs!
that's the problem. try turning it off so it doesn't overheat. Since aliens are high spec machines they tend to run hot quickly, even when idle.
 
#8
SparkySteve said:
Stop leaving it on overnight?

Think of all the nasty viruses that are getting in. And all the squirrels that you are killing with the effects of your power-consumption....
Thanks, Sparky!
1. Our indigenous Red Squirrels are seemingly unconcerned ... we have several in the garden.
2. Apparently it's happier to be left on, which lets system maintenance happen overnight [de-frag, updates etc.]
3. I have a virus-free zone, thank you!
msr ... from a quick check, I believe my equivalent spec would now cost £3300. :wink:
 
#9
SeanGoesPop said:
blue_sophist said:
How's your Alien :?: I find the noise from the machine is fairly awful, and I have to keep the door closed otherwise I hear it when I'm trying to go to sleep upstairs!
that's the problem. try turning it off so it doesn't overheat. Since aliens are high spec machines they tend to run hot quickly, even when idle.
A good point, and indeed that's what I used to do. However, the liquid cooling system should be able to cope. FFS, this things got more fans than an Airbus :lol: And ... it seems to be running a lot cooler than it used to.

I know that Alien laptops can't stay cool ... but this furgling great Wurlitzer has fans and vents coming out of its ears, regardless of the liquid cooling on the quad-SLI graphics cards.
 
#10
blue_sophist said:
SeanGoesPop said:
blue_sophist said:
How's your Alien :?: I find the noise from the machine is fairly awful, and I have to keep the door closed otherwise I hear it when I'm trying to go to sleep upstairs!
that's the problem. try turning it off so it doesn't overheat. Since aliens are high spec machines they tend to run hot quickly, even when idle.
A good point, and indeed that's what I used to do. However, the liquid cooling system should be able to cope. FFS, this things got more fans than an Airbus :lol: And ... it seems to be running a lot cooler than it used to.

I know that Alien laptops can't stay cool ... but this furgling great Wurlitzer has fans and vents coming out of its ears, regardless of the liquid cooling on the quad-SLI graphics cards.
Then the problem lies in what you have done with it since it was new!!!!!!
FFS just do a recovery.
 
#11
jinxy said:
blue_sophist said:
SeanGoesPop said:
blue_sophist said:
How's your Alien :?: I find the noise from the machine is fairly awful, and I have to keep the door closed otherwise I hear it when I'm trying to go to sleep upstairs!
that's the problem. try turning it off so it doesn't overheat. Since aliens are high spec machines they tend to run hot quickly, even when idle.
A good point, and indeed that's what I used to do. However, the liquid cooling system should be able to cope. FFS, this things got more fans than an Airbus :lol: And ... it seems to be running a lot cooler than it used to.

I know that Alien laptops can't stay cool ... but this furgling great Wurlitzer has fans and vents coming out of its ears, regardless of the liquid cooling on the quad-SLI graphics cards.
Then the problem lies in what you have done with it since it was new!!!!!!
FFS just do a recovery.
Indeed, recovery is done and working better than ever [read back :roll: ].

I was not asking for advice on my PC, but asking about other users' experiences with Alienware ....
 
#12
blue_sophist said:
SparkySteve said:
Stop leaving it on overnight?

Think of all the nasty viruses that are getting in. And all the squirrels that you are killing with the effects of your power-consumption....
Thanks, Sparky!
1. Our indigenous Red Squirrels are seemingly unconcerned ... we have several in the garden.
2. Apparently it's happier to be left on, which lets system maintenance happen overnight [de-frag, updates etc.]
3. I have a virus-free zone, thank you!
msr ... from a quick check, I believe my equivalent spec would now cost £3300. :wink:
That's because death comes quick for them.

Seriously, your little Island can't be generating that much, what method are you using?

Coal?
 
#13
blue_sophist said:
jinxy said:
blue_sophist said:
SeanGoesPop said:
blue_sophist said:
How's your Alien :?: I find the noise from the machine is fairly awful, and I have to keep the door closed otherwise I hear it when I'm trying to go to sleep upstairs!
that's the problem. try turning it off so it doesn't overheat. Since aliens are high spec machines they tend to run hot quickly, even when idle.
A good point, and indeed that's what I used to do. However, the liquid cooling system should be able to cope. FFS, this things got more fans than an Airbus :lol: And ... it seems to be running a lot cooler than it used to.

I know that Alien laptops can't stay cool ... but this furgling great Wurlitzer has fans and vents coming out of its ears, regardless of the liquid cooling on the quad-SLI graphics cards.
Then the problem lies in what you have done with it since it was new!!!!!!
FFS just do a recovery.
Indeed, recovery is done and working better than ever [read back :roll: ].

I was not asking for advice on my PC, but asking about other users' experiences with Alienware ....
My bad then, humble and all that crap.. You broughty bleading edge. All of the ALX range are over clocked.

Money sence, no balance, comes to mind?
 
#14
jinxy .... I wanted a high-spec PC with mega graphics capability for specific tasks. I was advised to go the Alien route. The cost was a bit of a shock, but it's supposed to be a robust and long-lived system with high-spec components. The cost argument was based on "Go Alien, or buy cheaper and replace in 2 1/2 years with another one". If this does 5, I'll be content ... the sums seem to add up.

However, no other Alien users checking in so far .....
 
#15
blue_sophist said:
jinxy .... I wanted a high-spec PC with mega graphics capability for specific tasks. I was advised to go the Alien route. The cost was a bit of a shock, but it's supposed to be a robust and long-lived system with high-spec components. The cost argument was based on "Go Alien, or buy cheaper and replace in 2 1/2 years with another one". If this does 5, I'll be content ... the sums seem to add up.

However, no other Alien users checking in so far .....

On what the govt pays squaddies these days???? :x .... be lucky if they can afford an old 286 never mind a box with three and a half K's worth of chips bolted to a fridge..... :wink:
 
#16
I have an Alien laptop that is now 2 years old. Had to get in touch with customer support once to replace the DVD drive and they were quite good. In terms of quality, the DVD drive is tempremental still but I brought an external one instead to get around that issue. On the whole, I am happy with it and use it every single day during the week.

But I have to say, I wouldnt buy from them again. I have just purchased a cutting edge system (Though I didnt go as far as liquid cooling) for £1600, I priced the same spec up at Alienware at it came to £2600
 
#17
IT_GEEK said:
I have an Alien laptop that is now 2 years old. Had to get in touch with customer support once to replace the DVD drive and they were quite good. In terms of quality, the DVD drive is tempremental still but I brought an external one instead to get around that issue. On the whole, I am happy with it and use it every single day during the week.

But I have to say, I wouldnt buy from them again. I have just purchased a cutting edge system (Though I didnt go as far as liquid cooling) for £1600, I priced the same spec up at Alienware at it came to £2600
Thanx for that, geek ... I've read som many bad posts about Alien laptops I was convinced that the "satisfied customers" never bothered to say "thank you".

Interesting on your "cutting edge" ... what was the source?
 
#19
blue_sophist said:
Thanx for that, geek ... I've read som many bad posts about Alien laptops I was convinced that the "satisfied customers" never bothered to say "thank you".

Interesting on your "cutting edge" ... what was the source?
My Bold: My only gripe about my laptop is I brought it just before the Pentium M really took off, and as a consequence mine has the Desktop Pentium 4 chip in it. It runs very hot and weighs a ton. That said I knew this when I brought it and it was always going to be a Desktop replacement rather than a "lug around to work all day" type model.
 
#20
The_Goon said:
http://www.arrse.co.uk/cpgn2/Forums/viewtopic/t=78693.html

This is the thread IT_GEEK made about his new PC.

I've checked out the people he used, and they do seem exceedingly well priced for top quality gear!
As Goon has kindly linked back to my thread of a few weeks ago :D
I brought from Yoyotech and used their Viper model as shown on the right of the frontpage, then upgraded most of the components
 

Similar threads

Top