Anti Virus

#1
I seem to be sending mass emails with a virus link to everyone in my account, I have run bit defender and ms essentials and still happening, heeellllpppppppppppppppppp

Regards

Dave
 
#2
It's probably not you, it is more likely that someone else is infected and is using your email address in the 'from' field.

There is nothing you can do about it I am afraid.

msr

That said, run PSI from Secunia: Secunia.com and ensure that all your applications are patched.

I also would not recommend running 2 antivirus products, as this can really slow your PC down and cause conflicts between them.
 
#5
Secunia is ACE! I've had no issues since msr told me about that one!
 
#7
See if someone who has received it can give you the name under which it has been detected & what antvirus/spyware that they use.
This can confirm what is being sent, and then you can use that to get the specifics.
Also see if someone can give you the full email headers from what they have received, this can be used to trace back to whether it originated from your machine/email account, your ISPs mail server or somewhere totally different.
 
#8
Download Malwarebytes. Free anti malware software. You'll be amazed at what expensive market leaders miss. I use this in conjunction with MSE and now have no problems.
 
#9
Download Malwarebytes. Free anti malware software. You'll be amazed at what expensive market leaders miss. I use this in conjunction with MSE and now have no problems.
The problem is almost certainly not on Spanish Dave's computer...
 
#10
yes it is avg ,and malwarebytes if that doesnt work,
you have to start up in safemode with network then download programs and run a full scan!~!!!
 
#11
Email accounts are so frequently hacked that it's possible to buy lists of details of them - by the hundred - for a few pence each. Sounds VERY much as if someone has hacked YOUR account, enabling them to send out whatever crap they want in your name, and from your account. If I'm right (and I believe that I am!) then the solution to your problem is a simple one: just change the password on your email account. The moment you do so, it STOPS being "hacked". Remember to pick a new password that incorporates numbers, letters, AND UPPER and lower case characters. Conversely... try to make it memorable, so you don't forget it! A past (NOT current) phone number plus your initials (or those of someone close to you) mixing up Upper and lower case characters is a good choice.
 
#13
Password changed, now sit and wait, thanks chaps
I doubt it will make a difference as it is probably not that your email account has been 'hacked', but that a virus on another person's computer is simply sending out emails with your address in the 'from' field.

Viewing full headers may show you where it has come from.

msr
 

Grumblegrunt

LE
Book Reviewer
#14
look for rubotted from trend, its a free tool which will scan your pc for botnets then tell you how to get rid of them.

good chance that it isnt you though, if you have ever cc's someone in and they came into contact with someone infected then your contacts get added. I know a beaver leader who thinks she is sending emails out but its someone else ghosting what she cc'd months ago
 
#15
I doubt it will make a difference as it is probably not that your email account has been 'hacked', but that a virus on another person's computer is simply sending out emails with your address in the 'from' field.

Viewing full headers may show you where it has come from.
I was polite enough NOT to suggest that "Spanish Dave" is the kind of idiot who uses the same login and password for EVERYTHING, and then goes and signs up with some dodgy site using the SAME LOGIN and PASSWORD as for everything else. If he WAS that stupid (and there are millions of others out there who ARE that stupid) then calling what happens to his password "hacking" would be a of an exaggeration. "Harvesting" would be more accurate. There's a wave of it going on right now (well, according to the techie Newslestter "ZD NET" there is, anyways!)

FWIW, the suggestion that you can get infected by SENDING an email is plausible only to someone who knows VERY little about computers.
 
#17
I was polite enough NOT to suggest that "Spanish Dave" is the kind of idiot who uses the same login and password for EVERYTHING, and then goes and signs up with some dodgy site using the SAME LOGIN and PASSWORD as for everything else. If he WAS that stupid (and there are millions of others out there who ARE that stupid) then calling what happens to his password "hacking" would be a of an exaggeration. "Harvesting" would be more accurate. There's a wave of it going on right now (well, according to the techie Newslestter "ZD NET" there is, anyways!)

FWIW, the suggestion that you can get infected by SENDING an email is plausible only to someone who knows VERY little about computers.
For someone who alludes to knowing a lot about computers you seem to have a f-ucking problem with your caps lock? or is your head dobber strap coming loose?
 
#18
He isn't infected, someone else is: Joe job - Wikipedia, the free encyclopedia

So what are your qualifications?
Is twenty years of hands-on experience in Tech' Support enough of a "qualification" enough for you? When I started out, DOS 3.1 ruled the world.
 
#19
Well, in this instance it seems those 20 years don't count, which is usually the case when in help desk roles. MSR is correct. It is highly unlikely that the email account has been hacked into. As he says, a quick check of the headers will confirm that the emails have not been sent from his email account or machine.
A few years ago I had a similar thing where people were apparently receiving emails from me. I checked my logs and there was no unauthorised logins on the server and my server would not allow relays. On checking the headers, I found that the emails (or some) were coming from a server which would allow relaying. I informed the administrator and he stopped relaying on his server, but emails were still being sent apparently from my account. it did eventually stop. Nowadays most administrators stop relaying and have other defences, but as people probably know, it is not to hard to set up an smtp server on any machine, so it is difficult to stop it.
 
#20
Well, in this instance it seems those 20 years don't count, which is usually the case when in help desk roles. MSR is correct. It is highly unlikely that the email account has been hacked into. As he says, a quick check of the headers will confirm that the emails have not been sent from his email account or machine.
A few years ago I had a similar thing where people were apparently receiving emails from me. I checked my logs and there was no unauthorised logins on the server and my server would not allow relays. On checking the headers, I found that the emails (or some) were coming from a server which would allow relaying. I informed the administrator and he stopped relaying on his server, but emails were still being sent apparently from my account. it did eventually stop. Nowadays most administrators stop relaying and have other defences, but as people probably know, it is not to hard to set up an smtp server on any machine, so it is difficult to stop it.
That was my first thought - SMTP server on open relay. I had that a few years ago and someone sent a load of spam in my name.
 

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