Amazon Market Place Sellers - Sending to BFPO addresses

#1
I have just come acropper when ordering from Amazon.

An item I ordered was £19.99 + £3.50m postage. I am at BFPO 641.

When I received the invoice - I had been charged £19.99 for postage!!

When I complained to Amazon, they said they had no control over the P&P prices their 'Market Place' sellers charge. The particular company had the folowing rates in their small print (which I eventually found)..

Batsonstoys (the retailer)

Shipping Rates
Standard Shipping to UK Mainland
(3 - 5 days)

Total Order Value Shipment Rate
£0.00 - £2.99 £1.99
£3.00 - £9.99 £2.99
£10.00 - £19.99 £4.99
£20.00 - £49.99 £5.99
£50.00 - Up £9.99

BFPO · Standard · (3 - 5 days)
Per Shipment Bands Shipment Rate
£0.00 to £7.99 £3.99
£8.00 to £9.99 £4.99
£10.00 to £14.99 £5.99
£15.00 to £18.00 £6.99
£18.01 to £50.00 £19.99
£50.01 to Up £29.99


So I have been charged £19.99 for an item weighing less than 1LB. Parcels to BFPO address under 2KG are free are they not?

Either way, this is expolitation - and amazon do not seem interested. I have e-mailed the company a number of times, but they haven't had the decency to respond.

Moral of the story - check the small print especially if sending to a BFPO address.
 

chimera

LE
Moderator
#2

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