500 free mins from O2

Discussion in 'The ARRSE Hole' started by IckleMissNawti, Apr 25, 2007.

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  1. For those of you on O2 Pay n Go, you can have 500 free minutes each month to a chosen number, which also has to be on O2. The offer lasts from now until July. All you need to do is:

    Text the word ONE then the chosen number to 21300...
     
  2. You on commission or something?
     
  3. Only for a rival company :)
     
  4. O2-Bunch of cnuts.

    I however have just gone back to Orange today. They do a discount for Forces as well-10% on line rental every month.

    600 Minutes, 3000 text messages, free K800i and 1gb memory card, free broadband (granted only 2gb a month so useless for downloading por,err, mp3's) all for £31.50 a month after discount. Oh, and you get 3 hours of free calls every day to a nominated 'magic number'.

    O2 can swivel...
     
  5. That'll be your new friend then will it??? :wink:
     
  6. They're (orange that is) also doing a free pay as you go sim card with 1000 free txt messages Click Me
     
  7. Yes it would be....
     
  8. msr

    msr LE

    close
    terms and conditions
    the Orange shop™ online
    General terms and conditions
    - Ordering from the Orange shop™ online
    - Terms and Conditions Definitions
    - Terms and Conditions Definitions (for the supply of pay as you go Services)
    - Talk Time Minutes
    - data protection statement
    - disclaimer
    - Money back guarantee (phones only)
    - Money back guarantee (accessories only)
    - Insurance products & Orange Care
    - Orange Care
    - things you should know about Orange Care
    - Upgrading
    - Orange pay as you go to Orange pay monthly number transfers
    - Bluetooth definition
    - Privacy policy
    Plans and Bundles
    - text only plan
    - Orange Perk - employee discount
    - Try
    - Text Message bundles
    - Photo Message bundles
    - Orange World Access bundles
    - Pay as you use GPRS
    - 3G Roaming ; IDD
    - 3G IDD Video Calling
    - 3G Roaming Video Calling
    - Orange Extras
    - Call Abroad SIM
    - Unique Phone offer
    Offers and promotions
    - Recommend a Business
    - Recommend a friend
    - PAYM Animal Packages
    - PAYM SIM Only Animal Packages
    - £100 Airtime Credit on selected pay monthly plans
    - Existing customer offers
    - £1 free airtime offer - pay as you go upgrade
    - PAYG upgrade reward definition
    - PAYG Upgrade reward terms of offer
    - Magic Number terms and conditions for pay as you go plans
    - Discount Line Rental Promotion
    - PAYG Bonus top up
    - PAYG Free Text Top Up
    - American Express
    - Unlimited Bundles
    - Online - free SIM giveaway
    - Free £100 Marks and Spencer shopping voucher with Nokia 6111
    - Nokia 6233 Offer
    - Superman SIM promotion
    - Daily Star SIM Offer
    - Smash Hits SIM Offer
    - Smash Hits SIM Event
    - The Box SIM event
    - The Hits SIM Offer
    - The Box SIM Offer
    - Kerrang free text SIM Offer
    - Kiss free text SIM Offer
    - Free speakers with SE W850i on PAYM
    - Fused SIM promotion
    - The Sun promotion
    - Gigs and Promotions SIM promotion
    - Business Plus half price line rental promotion
    - Business Everywhere
    - Free Broadband offer March 2007 for new and existing Orange mobile customers
    - BlackBerry
    - Business Plus double minutes promotion - Qtr 1 2007
    - Blackberry business
    - 2GB free memory card
    - Free Sony Ericsson HCB-100 with selected Sony Ericsson Phones
    - Metro SIM promotion
    - Train SIM promotion
    - Your Free Sim
    - Free SIM giveaway
    - Mob Mates
    - PAY AS YOU GO Free Text Trigger (May 2007) Terms and Conditions
    - Free Sim Card
    - RESERVE TANK
    - SPEAK EASY
    - Reveal SIM promotion
    - Business Plus double minutes promotion
    - Orange Wednesdays
    - STAR ON SUNDAY Free SIM giveaway April 2007
    - Closer Free SIM giveaway
    - Closer Free SIM giveaway
    - NEWS OF THE WORLD £100
    - SUN £100
    - People Free SIM giveaway
    - Sony Ericson Auio MPS-60 free with SE W810i on small business
    - Daily Star Sunday Free SIM giveaway April 2007
    - FHM SIM giveaway April 2007
    - News of the World Free SIM giveaway April 2007

    print

    General terms and conditions
    Ordering from the Orange shop™ online

    The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you send an order by means of this website for goods and/or services, your order shall constitute an offer for the goods and/or services selected. We shall send you an email confirming your order to the email address supplied with your order. Acceptance of your order shall only take place when your credit card is debited or other payment method is cleared. Until then Orange reserves the right to decline the order. No binding contract is created until your order has been accepted. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English court.

    Please note that:

    Your order will only be accepted if received from the United Kingdom and if you are over the age of 18.

    We shall not be liable to any person for any loss or damage which may arise from the use of any information contained in any of the materials on this website. We try to update this website as frequently as possible. You must ensure that, prior to placing an order, you have checked all relevant details about the goods and/or services you have selected as their relevant details may have changed since you last visited this website.

    All goods and/or services displayed on this website are subject to availability.

    The images contained on the orange.co.uk website are for guidance only and actual products may differ slightly from those shown. Orange and its suppliers reserve the right to improve products and their specification without prior notice.

    All prices include VAT (but exclude delivery charges).

    If you purchase a phone on a pay monthly Service Plan (eg Your Plan or an Orange Value Promise Plan) you are agreeing to a minimum contract period of at least 12 months, depending upon the Service Plan chosen. Details for terminating a pay monthly agreement are outlined in the fourth clause of the terms and conditions for the Orange Network Services.

    Phones/SIM packs must not be resold, transferred or otherwise distributed for commercial purposes. Orange reserves the right to restrict purchases through the Orange Shop online to a maximum of 3 individual items per person. Any multiple orders placed will be deleted and the items will not be fulfilled, (in line with the Orange Shop on line policy of purchases being intended for personal use and not for commercial purposes).

    For security purposes pay monthly and pay as you go phones ordered from the Orange shop™ Online will be despatched to customers with an access bar in place. This will be lifted when the customer registers the phone to the Orange network. When you call to register your phone you will be required to answer certain security questions. These questions will be based on the information you provided at the time of ordering your phone.

    top

    General terms and conditions
    Terms and Conditions Definitions

    The following words and expressions shall have the following meanings:

    Accessories: Products approved by Orange which you use in conjunction with your Device. They include (without limitation) batteries, chargers, car kits, headsets and carry cases.

    Account: our records of your payments and outstanding Charges, plus your personal details.

    Age Restricted Services any Services which are specified for use only by customers over a specific age.

    Bar: a block placed by us on some or all of the Services you normally use (except for calls to emergency services). It may include us restricting the Service whereby you will automatically be re-directed into Orange when you attempt to make an outgoing call from your Device

    Billing Date: the day on which your billing statement will be issued after you have been connected.

    Charges: all charges for Services, as published in our periodically updated Price Guide. These include any reasonable administration charges.

    Connection: the process of giving you access to a Service. "Disconnection" and "Re-connection" have a corresponding meaning.

    Content information, communications, images and sounds, software or any other material contained on or available through the Services.

    Contract: these terms and conditions which are binding on both you and Orange for each Device you connect to the Orange Network.

    Customer Communication: information made available to you by Orange which provides information on Orange Services. It may be made available on your Device or provided electronically or distributed with new Devices or in mailings to some or all Orange Customers.

    Deposit: refundable amount that Orange may ask you to pay before we Connect or Re-connect you to the Network or before providing any Service.

    Device: a mobile telephone, device or data card (excluding Accessories) which is approved by Orange for connection to its Network.

    Line One and Line Two: Line One is the primary means by which you have access to the Services. Line Two is a second line on the same Device with its own phone number.

    Minimum Term: the minimum period for the supply of Services as specified in your Service Plan commencing on the date of Registration, where no period is specified in the Service Plan a minimum period of 12 months from the date of Registration will apply.

    Network: the electronic communications system by which Orange makes Services available in the United Kingdom. Network: Orange Additional Services: optional Services (including but not limited to Roaming, International Calling, Premium Rate Services, and Content provided by Orange) which may cost extra whether they are supplied in conjunction with Service Plans or outside Service Plans.

    Orange: Orange Personal Communications Services Limited and the companies owned by France Telecom S.A or any organisation that may succeed it as the assignee of this Contract. Referred to in this Contract from time to time as "we" "us" or "our".

    Price Guide: a list of our current Charges which is updated from time to time and is available from us upon request.

    Registration: our acceptance of your application for Services and our record of your data and any User data prior to Connection. "Register" has a corresponding meaning.

    Roaming: An optional Service which allows you to use your Device on other operators' networks, usually in foreign countries.

    Services: Network and other Services, including Orange Additional Services, provided or procured by us for you to use.

    Service Plan: a number of products which shall include but not be limited to bundles of airtime, text, and/or Orange Additional Services and/or additional discounts offered by Orange for an agreed monthly or other periodic payment.

    SIM: a card or other device which shall for the avoidance of doubt include a USIM which contains your personal telephone number and which is programmed to allow you to access the Network.

    Suspension: the temporary disconnection of Services. "Suspend" has a corresponding meaning.

    User: you, or another person named by you, who is authorised to incur Charges to your Account.

    2 your Contract and the Minimum Term

    your Contract runs for at least the Minimum Term

    2.1 For each Device you own, your Contract starts on the date of Registration and will continue for the Minimum Term and thereafter You have limited rights to terminate your Contract during the Minimum Term as described in Section 4.

    what happens when the minimum term ends2.2 After the Minimum Term ends, we will continue to supply you with Services as normal until your Contract is terminated in any of the ways described in Section 4.

    3 provision of Services

    what we aim to provide in the UK3.1 We will take all reasonable steps to make the Services available to you at all times. The Services are only available within the range of the base stations that make up our Network. We cannot guarantee a continuous fault free service. Please note that:

    3.1.1 the quality and availability of Services may sometimes be affected by factors outside our control - such as local physical obstructions, atmospheric conditions, other causes of radio interference, features or functionality of your Device, the number of people trying to use the network at the same time, and faults in other telecommunication networks to which the Network is connected

    3.1.2 the quality of our Services may not be at its best inside buildings or below ground

    3.2 When you move outside the Orange enhanced service area this may result in:

    3.2.1 the call being terminated if you are on a video call

    3.2.2 the speeds at which data is downloaded being affected.

    3.3 Any coverage maps are our best estimate but not a guarantee of service coverage which may vary from place to place.

    Services may sometimes be affected by maintenance and upgrading3.4 The Network and the Services may from time to time require upgrading, modification, maintenance or other works. These may result in some or all of the Services becoming temporarily unavailable. In such cases, we'll do everything we can to keep the period of non-availability to a minimum. However, some interruption may be inevitable.

    suspension of Services

    3.5 We may suspend some or all of the Services you use, without giving you notice if:

    3.5.1 we have good reason to believe that you haven't complied with one or more of the terms of your Contract

    3.5.2 you don't pay your bill within the time stipulated in Condition 6.2; we reserve the right to place a Bar on some or all of the Services from your Device (with the exception of calls to the emergency services). This Bar will remain in force until you've paid everything you owe us. At our discretion, we may charge you for Reconnection and removal of the Bar

    3.5.3 we also reserve the right to Suspend Services if a complaint has been made against you. The complaint will be thoroughly investigated, and Services will remain suspended until we know the results of that investigation. Any complaint you make will similarly be thoroughly investigated

    3.5.4 we have good reason to believe that your mobile phone number is being used for fraudulent or improper purposes

    3.5.5 we suspect on reasonable grounds that information has been supplied to us without the knowledge of the person named or that an application is unauthorised or contains false particulars

    3.5.6 you notify us that your Device has been lost or stolen

    3.5.7 we are required by the emergency services or other government authorities to suspend your Services.

    3.6 You will remain liable for all monthly or other periodic Charges during any period of Suspension.

    suspension of Orange Additional Services

    3.7 We reserve the right to change, suspend or withdraw part or all of any Orange Additional Service on giving reasonable notice.

    monitoring the Services you use

    3.8 For the purposes of good management and security and to make sure we follow your instructions correctly and to improve our service to you through training of our staff, or to monitor instances of unsolicited messages we may monitor or record communications. Where we have good reason to believe such communication is unsolicited you agree we may but are not obliged to block such communication.

    roaming Services outside the UK

    3.9 Roaming relies on the telecommunications systems of foreign networks, over which we have no control. We cannot therefore offer any guarantees about Roaming services.

    3.10 If you use Services from a country outside the UK your use of the Services may be subject to different laws and regulations that apply in that other country. Orange is not liable for your failure to comply with those laws or regulations

    Storage and transmission of information on our Network

    3.11 We may establish limits concerning the use of the Services for example the maximum size of an email message that may be sent or received, the maximum capacity allocated to you for storage of Content on the Network which you access via the Services.

    3.12 You agree that Orange has no responsibility for the deletion, corruption or failure to store any Content maintained or transmitted by the Network.

    3.13 Whilst Orange has no responsibility to monitor the use of the Services if you exceed the use limits we reserve the right to refuse to store or send Content on your behalf.

    Access to the Services and Content

    3.14 Under no circumstances will Orange or any of the other parties involved in the provision of Orange Content, be liable for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in Content or the provision of Content. Orange agrees to rectify any such problems in the Content which are notified to Orange as soon as Orange reasonably can. If you do notice a fault or error in the Content, please notify the fault to Orange.

    3.15 Orange accepts no liability for the, loss, late receipt or non-readability of any download, transmission, or other communications. The Content, which is obtained from a large range of sources, is supplied to You on an "as is" basis and Orange does not warrant that the Content is of satisfactory quality, fit for a particular purpose, suitable, reliable, accurate, complete, secure or is free from error.

    Access to the third party services and the internet

    3.16 We have no control over the value or quality of goods, services or Content offered by third parties on or through the Services. As a result we cannot be responsible or liable in any way for and do not endorse, any of these goods, services or Content.

    3.17 The Services may be used by you to access websites and networks worldwide. Orange accept no responsibility for the Content or services in respect of these and you agree to conform with the instructions issued by those websites and networks relating to your use of those services.

    3.18 If you use your Device to access the internet or third party services as it may not be a secure environment unwanted programs or material or viruses may be downloaded to your Device without your knowledge which may give unauthorised access to, or damage your Device and the information stored on it. Orange is not liable or responsible in any way for such unauthorised access, damage to or loss of information on your Device.

    Age Restricted Services

    3.19 You are not permitted to access our Age Restricted Services (if any) if you are below the age specified to access the Services. If you are allowed to access the Age Restricted Services by virtue of the fact you are the specified age or older you must not show or send Content from the Age Restricted Services to anyone below the specified age. If you let anyone under the specified age use your Device you must ensure you deactivate access to the Age Restricted Services.

    4 your rights to terminate this Contract

    terminating your Contract after the Minimum Term

    4.1 You may terminate your Contract to expire at anytime after the Minimum Term by giving us at least one month's notice. You are free to restore your Contract throughout this notice period, should you change your mind.

    terminating your Contract during the Minimum Term

    4.2 You may terminate your Contract before the Minimum Term has expired if you pay us:

    4.2.1 all Charges that are due, plus

    4.2.2 a lump sum equivalent to the total of all the monthly or other periodic Charges still remaining on your initial Minimum Term agreement (except in the circumstances set out in Conditions 4.3 and 15.1). You'll be entitled to a rebate of 5% of that total if you terminate your Contract up to and including the first day of the last month of the Minimum Term.

    terminating your Contract because Orange has changed its terms

    4.3 You may also terminate your Contract if we vary its terms, resulting in an excessive increase in the Charges or changes that alter your rights under this Contract to your detriment. In such cases you would need to give us at least 14 days written notice prior to your Billing Date (and within one month of us telling you about the changes). However this option does not apply if:

    4.3.1 we have increased the Charges by an amount equal to or less than the percentage increase in the All Items Index of Retail Prices published by the Central Statistical Office in the Monthly Digest of Statistics in any 12 month period; or

    4.3.2 the variations we have made have been imposed on us as a direct result of new legislation, statutory instrument, government regulation or licence; or

    4.3.4 the variation relates solely to an Orange Additional Service, in which case you may cancel that Orange Additional Service in accordance with Condition 15.1.

    terminating your contract because Orange is no longer able to provide access to the Network

    4.4 If, for reasons beyond our control, we are no longer able to provide Network Services, we will at our discretion either:

    4.4.1 make arrangements for you to be supplied with equivalent Services by another network at no extra cost to you, or

    4.4.2 accept written notice from you that you wish to terminate your Contract. In such cases we will refund any pre-paid Charges that have not been used up.

    termination of your Contract by Orange

    4.5 We may terminate your Contract immediately at any time in respect of any or all the Devices owned by you, in whole or in part, by giving you written notice if:

    4.5.1 you fail to pass any credit assessments which we may reasonably consider to be necessary from time to time

    4.5.2 you fail to pay any of your bills from Orange on time

    4.5.3 we have good reason for believing that any information you have given us is false or misleading

    4.5.4 you become insolvent within the meaning of Section 123 of the Insolvency Act 1986, or bankrupt, or make any arrangement with creditors or go into liquidation or become subject to an administration order or a receiver is appointed over any of your assets or if we have good reason for believing that you are unable to pay the Charges

    4.5.5 in addition, we may terminate your Contract at any time after the Minimum Term has expired by giving you at least one month's written notice.

    termination of your contract by Orange without written notice

    4.6. We reserve the right to terminate your contract immediately at any time in respect of any or all of the Devices owned by you, in whole or in part without notice to you if

    4.6.1 we have good reason for believing that you have breached Conditions 6.4.2, 6.4.3, 6.4.4 or 6.4.5, 6.4.8, 6.4.9, 6.4.10, 6.4.11 or

    4.6.2 you haven't complied with one or more of the terms of your Contract and do not correct the breach within 7 days of being asked by us in writing to do so.

    termination and Line Two

    4.7 Termination of your Contract for any reason connected with Line One will result in automatic termination of Line Two.

    5 effect of Termination of the Agreement

    5.1 When this Agreement is terminated, your Device will be Disconnected and you will no longer be able to use the Services.

    what to do after Termination of your Contract

    5.2 Termination of your Contract is subject to you paying us any money you owe us and us paying you any money we owe you. After termination, it is your responsibility to cancel any direct debits, standing orders, credit card mandates or other authorisations you may have given for periodic payments to be made to us by third parties.

    6 your responsibilities

    when your payments are due

    6.1 Ordinarily we will invoice you monthly in advance for monthly charges which are non-refundable and monthly in arrears for call and message charges but we reserve the right to amend the invoicing period and submit interim invoices to you. The Connection charge will be included on your first invoice. Charges in respect of Services not supplied directly by us e.g. Roaming may be invoiced several months in arrears. VAT will be added to all invoices at the relevant rate where applicable. Payment is due when you receive your invoice.

    6.1.1 you will be responsible for paying all Charges on your Account, whether or not they have been accrued by you personally. You will also be responsible for any extraordinary costs incurred in administering your Account, including collecting any payments. If your Service has been Disconnected, either at your request or ours, you will remain responsible for paying any outstanding Charges

    6.1.2 you must make your payment when you receive your invoice and by one of the payment methods stated on your invoice subject to clause 6.3. However we may also submit an interim bill or require an immediate payment if we think you have exceeded a reasonable limit on your Account.

    penalties for overdue payments

    6.2 If payment is not made within 14 days of its due date, we may charge interest on all sums outstanding at the rate of 2% above the base rate of National Westminster Bank. This interest will be charged on a per annum basis calculated daily.

    payment methods

    6.3 Ordinarily we will accept payment of Charges by credit card, debit card, cheque, direct debit and electronic transfer, but we reserve the right to refuse any payment method if we have reasonable cause to believe such payment will be dishonoured.

    6.3.1 we reserve the right to charge an administration fee each month for payments not made by direct debit

    6.3.2 we may arrange for invoices to be issued by a third party on our behalf. Invoices issued by such third party shall be binding on you and payment of such invoices in full to the third party will be a valid discharge of your liability to pay such invoices under this Agreement.

    things that you agree to do

    6.4 Recognising that good management and security of the Services is important to all Orange customers, you agree that you will:

    6.4.1 provide whatever proofs of your identity and address that we consider reasonably necessary from time to time. Whilst photocopy or fax copies are usually acceptable we do reserve the right to request the original document

    6.4.2 keep confidential, and not disclose to any third party, your Account password or any personal identification code, number or name issued by us permitting access to the Services

    6.4.3 not use the Services for any improper, immoral, fraudulent or unlawful purposes or for the sending of any communication or storing any data which is of an offensive, abusive, indecent, obscene or menacing nature

    6.4.4 not cause, nor knowingly allow others to cause, any nuisance, annoyance or inconvenience, whether to us or to any of our customers, by any means including the use of the Network for persistently sending unsolicited communications without reasonable cause

    6.4.5 not act in a way, whether knowingly or otherwise, which will impair the operation of the Network or any part of it, or put it in jeopardy

    6.4.6 use only Devices and Accessories approved for use with the Network, and comply with all relevant legislation or regulation relating to their use

    6.4.7 comply with any reasonable instructions issued by us which concern your use of the Services, and co-operate with us in our reasonable security and other checks (which may include us making phone calls to you)

    6.4.8 not send or upload anything that is copyright protected (unless you have permission) or which in any way breaches the intellectual property rights of any third party

    6.4.9 not copy, modify, store, forward, publish or distribute the Services or their Content without our express permission

    6.4.10 only use Content for your own personal use and not for any commercial purposes or distribute it commercially

    6.4.11 not to re-sell, re-supply or otherwise distribute the Services or Devices without the prior written agreement of Orange

    6.4.12 not to circumvent the Age Restricted Service mechanisms.

    7 multiple users

    7.1 Where there are one or more Users other than you under your Contract, you remain responsible :-

    7.1.1 for ensuring the Services are used in accordance with this Contract and

    7.1.2 for all Charges incurred to your Account by those Users.

    8 Line Two - limitations on usage

    Suspension of Services 8.1 If we Suspend Services on Line One, Services on Line Two will automatically be Suspended also.

    electronic messages

    8.2 It is not possible to send electronic messages on Line Two this shall include but not be limited to, text, video and multi media messages.

    Service Plan

    8.3 You may not have a higher Service Plan on Line Two than you have on Line One.

    9 information supplied by you

    the details you give us must be correct

    9.1 By applying for Registration or for Orange Additional Services, you undertake to provide your correct name, address and other factual information. You also confirm that:

    9.1.1 the person stated to be authorised to sign for a company or firm is duly authorised

    9.1.2 any individual applying as a member of a company is of full contractual capacity and is able both to pay for the Services he or she has requested and to meet his or her other obligations under your Contract

    9.1.3 You must also tell us if your details change.

    what happens if we suspect the details you give us aren't correct

    9.2 If we suspect, on reasonable grounds, that information has been supplied to us without the knowledge of the person named, or that an application is unauthorised or contains false particulars, we may delay Connection or Suspend Services to your Device while we investigate further. Following our investigation, we will Connect or reinstate the Services unless we have grounds to terminate. You acknowledge that you will have no claim against us in respect of any delay or Disconnection caused as a result of the operation of this Condition.

    10 credit assessments

    your application is subject to credit status

    10.1 All applications for Registration and Orange Additional Services are subject to credit assessment before we can connect you to the Network. In considering your application we will search your record at the licensed credit reference agencies. They will add to your record details of our search and your application. We will use credit scoring and or other automated decision making systems when assessing your application. If our assessment of you does not meet our normal requirements we reserve the right to decline to Connect you or to supply Orange Additional Services or to decide an appropriate credit limit on your Account. Alternatively, we may ask you to lodge a Deposit with us before we Connect you. If you believe our assessment of you is incorrect, we will review your eligibility. However, we cannot accept responsibility for the accuracy of information provided from the databases of credit reference agencies. Nor can we accept any liability for the consequences of our declining to Connect you.

    10.2 We will also check your details with fraud prevention agencies who will record details of any false or inaccurate information provided by you where we suspect fraud. We or other organisations may use and search these records to:

    10.2.1 help make decisions about credit and credit related services, for you and members of your household

    10.2.2 help make decisions on motor, household, credit, life and other insurance claims, for you and members of your household

    10.2.3 trace debtors, recover debt, prevent fraud, and to manage your Accounts or insurance policies

    10.2.4 check your identity to prevent money laundering, unless you furnish us with other satisfactory proof of identity.

    10.3 We may also disclose details of how you conduct your Account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the other members of your household, for fraud prevention, debt recovery, money laundering prevention, tracing debtors and Account management. For these purposes we or they may make further searches. Although these searches will be added to your record they will not be shared by others.

    10.4 Please contact us if you would like details of these credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You have a legal right to this information.

    11 deposits

    deposits are held for 12 months

    11.1 We may request a Deposit from you:

    a) before Connection
    b) before making Orange Additional Services available to you, or
    c) before reinstating the Services after Suspension.
    d) if you fail to pass any credit assessments which we reasonably consider to be necessary from time to time

    11.2 Deposits will be held for 12 months from the date of receipt and then refunded upon request. We do not pay interest on Deposits. If you owe us money, we may set off Deposits against the amount due to us. If there is a balance left over in such cases, we will remit this to you or credit your Account.

    12 SIM Card

    it's your responsibility to keep your SIM Card safe

    12.1 Any SIM Card we supply to you remains our property, but it is your responsibility to keep it safe. SIM Cards are easily damaged and should be handled with care. We will replace free of charge any SIM Card found to be defective through faulty design or workmanship. In any other circumstances, however, we may charge for replacing it. We reserve the right to recall any SIM Card from you at any time to enhance or maintain the quality of the Services.

    what to do if your SIM Card is lost, stolen or damaged

    12.2 You must inform us immediately if the SIM Card supplied to you is lost, stolen or damaged. You will remain liable for all Charges incurred until you do so. We will send you a replacement SIM Card as soon as reasonably practicable, but we reserve the right to charge you for doing so.

    your SIM Card and other networks

    12.3 The SIM Card supplied with your Device enables the Device to work on our Network only with the exception of Devices which can access Roaming Services. However, after the Minimum Term we will lift this restriction at your request, provided all your payments of Charges are up to date and you pay the current administration charge. The software in the SIM Card and the Device is either owned by or licensed to Orange which grants you a non-exclusive licence to use it for accessing the Services for the duration of your Contract and not otherwise.

    13 directory and Caller id what to do if you want your number to remain private

    13.1 We will enter your Orange number in Orange and third party directories, and our Network will allow the display of your Orange number on receiving Devices. If you prefer not to allow either of these options, please let us know in writing. Your mobile phone number and the approximate location of your Device will always be sent if calling the emergency services.

    14 Devices

    your Device is not a part of your Contract

    14.1 Your Device and Accessories are acquired by you outside the terms of your Contract.

    15 changes to your Contract

    we reserve the right to make changes to your Contract

    15.1 When you Register you are asked to choose a Service Plan and to indicate which Orange Additional Services you require. You may switch to a higher Service Plan at any time. You may switch to a lower Service Plan as often as you like after 6 months following your Connection to the Network. In the event you do switch Service Plan and add to or cancel Orange Additional Services you must give us not less than 10 days notice before your Billing Date (subject to the terms of any promotional offers you have accepted). We do, however, reserve the right to vary the terms of this Contract from time to time and to make changes to your Service Plan. We acknowledge that if we do increase the Charges, withdraw Orange Additional Services or introduce new mandatory Charges - or if your contractual rights are affected to your detriment - you may terminate your Contract in accordance with Condition 4.3. If you do not give notice within one month of our notifying you of any change(s), you will be taken to have accepted the change(s).

    15.2 In exceptional circumstances a government authority may require the reallocation or change of phone numbers in which case we may have to change your mobile phone number for the Services

    new services

    15.3 We are continuously enhancing our existing Services as well as adding new services, particularly Orange Additional Services. Charges for, and any special terms and conditions attached to Orange Additional Services will be notified in Customer Communication. The terms of your Contract, including Charges current on the date when you take up the offer of any Orange Additional Service, will apply to it, subject to any special promotional offer made by us and accepted by you.

    16 Customer Communication

    please read all the information we send you

    16.1 We update our Customer Communication from time to time. Information on various topics is mailed to Customers with their monthly billing statements and is available on request from us. You are asked to read your Customer Communications and to keep those which are mailed to you until they are superseded. We regard you as having been given any information if it is either:

    a) included in a mailing addressed to you
    b) by voicemail, email text or other form of electronic message sent by us to your Device
    c) communicated directly by any means.

    17 assignment of Contract and change of ownership of Device

    your Contract is personal to you

    17.1 Your Contract is personal to you and you may not assign it. However, we may at our discretion (not to be unreasonably withheld) allow you to:

    a) nominate a User other than yourself while you remain primarily liable to us under your Contract
    b) terminate your Contract on short notice if you have transferred title to your Device to a new customer who has Connected the Device to our Network.

    17.2 We may assign our rights to your Contract only if such assignment is on terms which are at least as advantageous to you as those set out in your Contract.

    18 liability

    circumstances in which neither of us accepts liability

    18.1 Except as provided in this Condition 18, neither party shall be liable to the other, whether in contract or tort nor otherwise, for any loss or damage which is:

    a) not the fault of the other party
    b) indirect and/or not reasonably foreseeable
    c) loss of business, profits, savings, revenue, use or goodwill, or for any loss or corruption of data whether caused to the other party through any breach of your Contract or any matters arising under it. Neither party excludes liability for negligent acts or omissions causing death or personal injury to any person.

    maximum liability of Orange

    18.2 Subject to Condition 18.1, we limit our legal liability up to a maximum of three thousand pounds per claim or a series of related claims for any loss or damage which is:

    a) direct financial loss
    b) direct physical damage to or loss of property resulting from our breach of contract or negligence while providing Services.

    factors beyond our control

    18.3 We will not be liable to you if we are unable to perform an obligation or provide the Services to you because of any factor outside our control, including but not limited to Acts of God, industrial action, default or failure of a third party, war, terrorist act, governmental action, or by any act or decision made by a court of competent jurisdiction.

    your maximum liability

    18.4 Subject to Condition 18.1, your liability is limited to payment of all outstanding Charges due in accordance with the provisions of your Contract.

    19 general

    changes to your Contract

    19.1 Subject to Condition 15, your Contract may be varied or amended only by the express mutual agreement of both parties. A party seeking to rely on such variation or amendment must produce evidence of the other party's agreement to it.

    disclosure of information to third parties

    19.2 You agree to the disclosure to any telecommunications company, debt collection agency, credit reference agency, credit or fraud monitoring scheme, security agency or credit provider of:

    a) any information relating to your Contract, including your personal financial information and details of how you have performed in meeting your obligations under your Contract
    b) any disclosure as may be within our Data Protection Act registration
    c) any disclosure required as a result of an order of any court of competent jurisdiction or by statutory authority.

    Your information

    19.3 Orange or its Group companies will use your information which you provide to us together with other information for administration, marketing, credit scoring, customer services, tracking your Device and web use preferences, and profiling your purchasing preferences. We will disclose your information to our service providers and agents to help us with these purposes. We will keep your information for a reasonable period after your contract with us has finished in case you decide to use our Services again and may contact you about our Services during this time.

    19.4 By registering your Device on the Network you consent to us sharing your information with other companies in the Group and companies outside the Group who are our business partners. They or we may contact you by mail, telephone, electronic messaging services, fax or email to let you know about any goods, services or promotions which may be of interest to you. Please call customer services if you do not wish to receive such information from us, or if you do not wish to receive information from our business partners, but remember that this will preclude you from receiving any of our special offers or promotions or those of our business partners.

    19.5 By registering your Device on the Network you consent to our transferring your information to countries which do not provide the same level of data protection as the UK if necessary for providing you services you require. If we do make such a transfer, we will put a contract in place to ensure your information is protected.

    19.6 You have a right to ask for a copy of your information (for which we charge a small fee) and to correct any inaccuracies.

    19.7 When you give us information about another person you confirm that they have appointed you to act for them, to consent to the processing of their personal data, and to the transfer of their information abroad and to receive on their behalf any data protection notices.

    19.8 For details of the Orange and its Group of Companies please visit our website.

    delivering communications to you

    19.9 All notices to be served in accordance with your Contract must be served by post or facsimile. We can in addition serve notice to you by voicemail, email text or other form of electronic message. They will be deemed served 48 hours after they are sent, or on earlier proof of delivery. All invoices and notices served by post will be sent to the address given by you on Registration unless you notify us of a change to this address. Any waiver, concession or extra time we may allow you is limited to the specific circumstances in which it is given and does not affect our rights in any other way.

    disputes between you and us

    19.10 You may request that disputes between you and us are referred to arbitration under our Code of Practice for Consumer Affairs. We will supply a copy of our Code of Practice for Consumer Affairs to you on request.

    miscellaneous

    19.11 If either party delays or does not take action to enforce their rights under the contract this does not prevent either party from taking action later. 19.12 If any of the terms in this contract are not valid or legally enforceable the other terms will not be affected. We may replace any term that is not legally effective with a similar term that is.

    Orange company details

    19.13 Our Company Registration Number is 2178917 and our Registered Office is at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ.

    governing law

    19.14 Your Contract is to be interpreted in accordance with the Laws of England and Wales.



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    General terms and conditions
    Terms and Conditions Definitions (for the supply of pay as you go Services)

    1 DEFINITIONS
    The following words and expressions shall have the following meanings:

    Accessories: goods designed for use with but not part of Phones and approved by Orange, including (without limitation) batteries, chargers, car kits, headsets and carry cases.

    Charges: the charges for pay as you go as published in our periodically updated list of charges (defined herein as "Price Guide")

    Connection: the process we carry out to enable your phone to access the Services. 'Disconnection' and 'Re-connection' have a corresponding meaning

    Customer Literature: printed matter providing information on Services published by Orange and distributed with new Phones or in mailings to Customers, whether or not supplied automatically to all Customers.

    pay as you go Voucher: a voucher representing the cash value of airtime allowing access to the Services which must be paid for in advance which expression includes airtime purchased direct from Orange by credit or debit card

    Network: the public telecommunications system by which Orange makes Services available in the United Kingdom

    Orange: Orange Personal Communications Services Limited, and any successor in business or assignee

    Phone: mobile telephone (excluding Accessories but including charging unit and SIM which remains the property of Orange) approved by Orange for connection to its Network

    Price Guide: publication listing our current Charges, updated from time to time

    Registration: our acceptance of your application to register individual pay as you go Voucher, Register has a corresponding meaning

    Roaming: a Service which allows you to use your Phone on other operator's networks, usually in foreign countries

    Services: Network and other services including Roaming, provided or procured by us and made available for you to use

    SIM: card or other device, bearing a unique telephone number programmed to allow a Phone to access Network Services

    Suspension: the temporary discontinuance of Services

    User: you or another person notified by you to us as authorised to use your Phone

    2 PROVISION OF SERVICES
    2.1. We will use reasonable efforts to make the Services available to you at all times. The Services are available only within the range of base stations which form the Network. Quality and availability of the Services may be affected by factors outside our control such as local physical obstructions, atmospheric conditions and other causes of radio interference or faults in other telecommunication networks to which the Network is connected.
    2.2. The Network and the Services may from time to time require upgrading, modification, maintenance and other works (including but not limited to works required for security reasons), or may be affected by unforeseen events which may result in the partial or complete non availability of the Services. We will use all reasonable efforts to provide back-up Services and to keep all such periods of non availability to a minimum but some interruption may be inevitable. You Register in the knowledge of this and accept our obligation to carry out works from time to time in the interests of all our customers.
    2.3. We may from time to time tape conversations between you and our customer services for training purposes only. For the purposes of good management and security, we may need to monitor the contents of any text message you send from time to time.
    2.4. We may Suspend the Services in whole or part at any time without notice if we have good reason to believe you haven't complied with one or more of these terms and conditions or if any money owed by you to us whether in relation to Services or not remains unpaid.
    2.5. We shall investigate all complaints made whether by or against you and reserve the right to Suspend the Services if a complaint has been made against you pending the results of investigation of the complaint.
    2.6. Roaming relies upon the telecommunications systems of foreign networks over which we have no control. We cannot therefore offer any guarantee about Roaming services

    3 PAY AS YOU GO VOUCHERS
    3.1. Free airtime given to the customer on initial registration of their new pay as you go phone (if any) shall be valid for the periods set out in the Price Guide and/or Customer Literature current as at the date of Registration.
    3.2. In the event that the cash value of airtime forming part of free airtime given to a Customer in accordance with 3.1 above is not used within the relevant validity period stated in Condition 3.1 such unused airtime will be forfeited.
    3.3. Notwithstanding that you use all of a pay as you go Voucher or that the free airtime given to a Customer in accordance with 3.1 above expires your Phone will continue to be capable of receiving incoming calls for the periods set out in the Price Guide and/or Customer Literature current as at the date of expiry.
    3.4. We will disconnect your phone if during the previous six months, you have not Registered a new pay as you go Voucher or you have not made chargeable calls from your phone or received incoming calls on your phone. For the avoidance of doubt calls shall include but not be limited to voice calls, data calls and text messaging. On disconnection your mobile telephone number will be reassigned. On re-connection you will be assigned a new mobile telephone number. Any remaining credit on your pay as you go Voucher will be reinstated if you reconnect. You can reconnect your phone without having credit on your pay as you go Voucher.
    3.5. No cash credits will be given for unused pay as you go Vouchers.
    3.6. We reserve the right to refuse to accept debit or credit card payments.

    4 OUR RIGHTS TO TERMINATE YOUR SERVICES
    4.1. We may Disconnect your phone and refuse to Re-connect it at any time in whole or in part immediately by notice in writing to you if:
    4.1.1. You fail to comply with clause 2.4, 2.5, 5 and 6 of these terms and conditions provided that where such failure is capable of remedy you have not taken such remedial steps as we shall have required within 7 days of our giving you notice of such failure; or
    4.1.2. For whatever reason we are unable to provide the Services.

    5 YOUR RESPONSIBILITIES
    5.1. Recognising that good management and security of the Services is important to all Orange customers you agree that you will:-
    5.1.1. not use the Services for any improper, immoral, fraudulent or unlawful purposes or for the sending of any communication which is of an offensive, abusive, indecent, obscene or menacing nature;
    5.1.2. not cause, nor knowingly allow others to cause, any nuisance annoyance or inconvenience whether to us or to any of our customers which shall include the use of the Network for the persistent sending of unsolicited communications without reasonable cause;
    5.1.3. not act in a way, whether knowingly or otherwise, such that the operation of the Network or any part of the Network will be jeopardised or impaired;
    5.1.4. only use a Phone and Accessories approved for use with the Network and comply with all relevant legislation or regulation relating to its use;
    5.1.5. comply with any reasonable instructions issued by us which concern your use of the Services and co-operate with us in our reasonable security and other checks (which may include us making phone calls to you).

    6 INFORMATION SUPPLIED BY YOU
    6.1. By applying for Registration you represent to us that the name, address and other factual information which you provide to us are correct.
    6.2. You acknowledge that if we suspect on reasonable grounds that information has been supplied to us without the knowledge of the person named or that an application is unauthorised or contains false particulars, for the protection of our Customers and the Network, we may delay Connection or Disconnect Services to your Phone while we investigate further. If our suspicions prove groundless we will Connect or Re-connect Services immediately. You acknowledge that you will have no claim against us in respect of any delay or Disconnection caused as a result of the operation of this Condition 6.2.

    7 SIM CARD
    7.1. Any SIM card we supply to you remains our property but it is your responsibility to keep it safe. SIM cards are easily damaged and should be handled with care. We will replace any SIM card found to be defective by reason of faulty workmanship or design free of charge but may charge for replacing or renewing a SIM card in any other circumstances. We reserve the right to recall any SIM card from you at any time to enhance or maintain the quality of the Services.
    7.2. You must inform us immediately in the event that a SIM card is damaged. We will send you a replacement SIM card as soon as reasonably practicable but we reserve the right to charge you for doing so.
    7.3. The software in the SIM and the Phone is either owned by or licensed to Orange which grants you a non-exclusive licence to use it for accessing the Services and not otherwise.
    7.4. The SIM Card supplied with your Phone enables the Phone to work on our Network only - with the exception of Phones which can access roaming services. We will lift this restriction at your request, subject to our current policy relating to the same and provided you pay the current administration charge.

    8 DIRECTORY AND CALLER ID
    8.1. Unless you inform us otherwise when you Register your first pay as you go Voucher, we may make appropriate directory entries and our Network may allow the display of your telephone number on receiving handsets.

    9 PHONES
    9.1. For security purposes pay as you go phones ordered from the Orange shop™ online will be despatched to customers with an access bar in place. This will be lifted when the customer registers the phone to the Orange network.
    9.2. Your Phone and Accessories are acquired by you outside of the operation of these terms and conditions and, as between you and Orange, are your property.
    9.3. Any insurance or warranty relating to your Phone must be purchased by you separately of these terms and conditions. Any insurance or warranty arranged by us of which you may previously have had the benefit will no longer be valid.
    9.4. You must inform us immediately in the event that the SIM card or your Phone is lost or stolen. In order to take advantage of the provisions of Condition 9.4 you may inform us if at any time your Phone requires repair.
    9.5. Upon receipt of notification under Condition 9.3 we may at your request Suspend Services for a maximum period of 30 days whilst you make arrangements to obtain an alternative phone.
    9.6. In the event that you fail to make a request as permitted by Condition 9.4 then any current pay as you go Voucher will lapse when you report the loss or theft of your Phone or if you do so make a request on the expiry of the 30 day period if you do not during that period request the re-instatement of the pay as you go Voucher.

    10 CHANGES
    10.1. We reserve the right to vary these terms and conditions and the Charges from time to time upon giving reasonable notice.

    11 CUSTOMER LITERATURE
    11.1. We update our Customer Literature from time to time. You are asked to read your Customer Literature and to keep it until it is superseded. We regard you as having been properly notified of any information if it is either included in a mailing addressed to you or in a text message sent by us to your Phone. You are asked to ensure that when contacting Orange Customer Services with queries you rely on current Customer Literature.
    11.2. Orange cannot accept responsibility for offers related to the provision of its Services made elsewhere than in its own advertisements or publications or for any promises, representations, waivers, indulgences or other purported variations of these terms and conditions unless confirmed in writing by an authorised employee of Orange. If you are in any doubt as to whether any statement or representation is properly authorised you should contact Orange Customer Services immediately.

    12 ASSIGNMENT AND CHANGE OF OWNERSHIP OF PHONE
    12.1. For your security, we will not knowingly Re-connect a Phone owned by you to our Network at the request of someone other than you unless it is at least 6 months since you last Registered a pay as you go Voucher or the person requesting Re-connection is able to correctly identify your account password.
    12.2. We may assign our rights and obligations under these terms and conditions only if such assignment is on terms which are at least as advantageous as those set out herein.

    13 LIABILITY
    13.1. Except as provided in this Condition 13, neither party shall be liable to the other, whether in contract or tort or otherwise, for any loss or damage which is:
    13.1.1. not the fault of the other party
    13.1.2. indirect and/or not reasonably foreseeable
    13.1.3. loss of business, profits, savings, revenue, use or goodwill whether caused to the other party through any breach of your Contract or any matters arising under it. Neither party excludes liability for negligent acts or omissions causing death or personal injury to any person.
    13.2. Subject to Condition 13.1, we limit our legal liability up to a maximum of three thousand pounds per claim or a series of related claims for any loss or damage which is:
    13.2.1. direct financial loss
    13.2.2. direct physical damage to or loss of property resulting from our breach of contract or negligence while providing Services.
    13.3. We will not be liable to you if we are unable to perform an obligation or provide the Services to you because of any factor outside our control, including but not limited to Acts of God, industrial action, default or failure of a third party, war, governmental action, or by any act or decision made by a court of competent jurisdiction.
    13.4. Subject to Condition 13.1, your liability is limited to payment of all outstanding Charges due in accordance with the provisions of your Contract.

    14 GENERAL
    14.1. Subject to Condition 10 these terms and conditions may only be varied or amended only by the express mutual agreement of both parties and the party seeking to rely on such variation or amendment must produce evidence of the other party's agreement to it.
    14.2. You agree to the disclosure to any telecommunications company, debt collection agency, credit reference agency, credit or fraud monitoring scheme, security agency or credit provider of:
    14.2.1. any information relating to your Contract, including your personal financial information and details of how you have performed in meeting your obligations under your Contract
    14.2.2. any disclosure as may be within our Data Protection Act registration
    14.2.3. any disclosure required as a result of an order of any court of competent jurisdiction or by statutory authority.
    14.3. All notices under these terms and conditions will be sent to the address given by you on Registration unless you notify us of a change to this address. Any notice from us to you will be deemed served 48 hours after posting or an earlier proof of delivery.
    14.4. All notices to be served in accordance with these terms and conditions must be served by text message, electronic mail or by post or facsimile.
    14.5. Any waiver, concession or extra time we may allow you is limited to the specific circumstances in which it was given. It does not affect our rights under these terms and conditions in any other way.
    14.6. You may request that certain disputes between you and us are referred to arbitration under our Code of Practice for Consumer Affairs, except for all disputes concerning the operation of Condition 10 of these terms and conditions which shall always be referred to arbitration. We will supply a copy of the Code to you on request.
    14.7. Our Company Registration Number is 2178917 and our Registered Office is at St James Court, Great Park Road, Almondsbury Park, Bradley Stoke, Bristol, BS32 4QJ.
    14.8. The operation of these terms and conditions shall be interpreted in accordance with the Laws of England and Wales.

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    General terms and conditions
    Talk Time Minutes

    We will make every effort to maintain prices, although prices are subject to change anytime prior to acceptance of your order. In the case of a change we shall notify you and ask you whether you wish to proceed.

    any network anytime
    Talk time minutes include calls to Orange phones, standard UK landline numbers, other mobile networks and Orange Answer Phone. Once the inclusive minutes have been used, any network anytime and Orange to Orange anytime call rates will apply. These rates apply at all times of the day. If you don't use all your inclusive talk time minutes in a particular month, your roll over minutes will be automatically carried over for one month only.

    Orange to Orange anytime
    Talk time minutes include calls to Orange phones, standard UK landline numbers and Orange Answer Phone. Once the inclusive minutes have been used, any network anytime and Orange to Orange anytime call rates will apply. These rates apply at all times of the day. If you don't use all your inclusive talk time minutes in a particular month, your roll over minutes will be automatically carried over for one month only.

    Orange to Orange off-peak
    Talk time minutes include calls to Orange phones, standard UK landline numbers, and Orange Answer Phone between the hours of 7pm and 7am, and at weekends and English bank holidays. Once the inclusive minutes have been used, and during the hours of 7am and 7pm Orange to Orange Off-Peak call rates will apply. If you don't use all your inclusive talk time minutes in a particular month, these minutes will not be rolled over into the following month. This plan is not available on Line 2, in addition this plan is not available on Line 1 if you have a Line 2 (exceptions can be made for registered business customers).

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    General terms and conditions
    data protection statement

    'Personal data' is any data that identifies you. Personal data which you supply to us you agree will be true, complete and accurate in all respects. We will deal with your personal data in compliance with the current UK Data Protection legislation. Please note this applies only to orange.co.uk and not to other companies' or organisations' websites to which we link.

    All data will be collected, processed and used by Orange for the purposes of providing the online sales services to you. Your data may be processed and used by other organisations on our behalf for the purposes of providing the online sales services to you and for no other purpose. Use of information will remain under the control of Orange at all times.

    We will only disclose personal data of a party to the transaction to assist your transaction and for no other purpose.

    Information provided on this site may be held and used by us for any of the following purposes:

    Order processing

    1. Administration of customers' orders
    2. Managing your account with Orange efficiently (e.g. handling queries, sending bills to you)
    3. Dealing with enquiries or complaints
    4. Crime and fraud prevention

    To undertake a search with credit reference agencies such as Experian for the purpose of verifying your identity, if you connect to our pay as you go service. To do so, credit reference agencies may check the details you supply against any particulars on any database (public or otherwise) to which they have access. They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.

    Sending you marketing material on products and services within the Orange Group which may be of particular interest to you (subject to any objection or preference you may indicate when submitting your personal details to us via this website) or we may pass your information to other reputable organisations for sales and marketing purposes.

    Application for connection to the Orange Network or for Orange Additional Services is subject to a credit assessment using credit scoring if you connect to a monthly billed Service Plan. If we regard this as unsatisfactory, we regret we will not be able to connect you. We may search the files of one or more credit reference agencies when carrying out this assessment. Please ask us if you would like to know the names of the agencies concerned. All of them are entirely independent of Orange, so we are not responsible for the accuracy of the information supplied. Each of them will make a note of the search on a file they hold on you. We may make credit information we hold on our database, including details of how you have performed in meeting your obligations, available to others who are carrying out credit assessments and for occasional debit tracing and anti-fraud purposes. Please see condition 19.2 of the Orange Network terms and conditions for more information.

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    General terms and conditions
    disclaimer

    Orange does not accept responsibility for any defects that may exist or for any costs, loss of profits, loss of data or consequential losses arising from your use of, or inability to use or access, or a failure, suspension or withdrawal of all or part of the service at any time. Orange excludes all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any information and the value and integrity of goods and services offered by third parties over orange.net. You acknowledge that we have no control over and we exclude all liability for any material on the World Wide Web, which can be accessed by using orange.co.uk.

    All stated delivery dates are estimates only and Orange and its suppliers shall not be liable for any losses, costs, damages or other expenses incurred by you dir
     
  9. msr

    msr LE

    Best check the small print eh?

    msr
     
  10. Cow

    Cow LE

    That was a big reply, would a link not have done?
     
  11. Thats for orange contract phones isn't it? 8O the terms and conditions for the free messages on the orange pay and go sims are here and here
     
  12. Cunt never leaves me alone.
     
  13. Its all bollox - it ain't free as you have to buy air time to get your free bits...

    As for o2, they have just sold us for £2 billion to some Oz company.

    if you want to get through a little quicker to them use this number..

    0800131211

    Its staff accounts but since I don't actually work for them anymore I feel I need to provide this numer - a free number - for all those customers out there who may want to talk to them...

    Wnakers!!
     
  14. Only works if you're not already receiving one of the other promotions.