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192.com - Government registrar details online

#1
Through general stumbling around on google I found a website called www.192.com which raised some major red flags for me. Firstly be aware that all the info this website holds are all publically available, they just pool them all together into a fee charging website for easy access to all. The records they make available are name, age, address, contact phone number (land line and mobile), birth records, death records, marriage records, previous property owners/occupants, property prices, aerial and street views of properly plus all of the above of your neighbours. This scared the crap out of me! I don’t mind the government having this data in whatever haphazard or consolidated databases they have but not private companies selling it all for profit to Joe Public. Personally I know of one family friend who is on there and is presently a witness in a high profile criminal investigation, scary possibilities.

Their help section is detailed on how to remove yourself from their system plus others (see OSIS, Operator Service Information Servide), I think a lot of you will do so. I'm just making you all aware its there and wondering if anybody knows of similiar databases, hope it helps.
 
#2
Dear Sir/Madam,

Thank you for your post. We are always keen to know what people think of our service.

At 192.com we have always taken privacy extremely seriously. As you correctly point out you are able to remove your details from our site at any time. Please complete the following form and return it to us to have your details removed: http://statics.192.com/downloads/C01.pdf

192.com collates publically available information to help reunite family and friends. On Friday I was talking to a lady who, through 192.com, found a long lost brother, a sister she hadn’t seen since she was eight, and 12 cousins. We also help ex-service personnel reunite with their old regiments, as you can read in this case study: http://www.192.com/info/peoplereunited/veteransreunited/

Please do be in touch if you have any questions, I can be contacted on feedback at 192.com

Alex Clare
192.com
 

mysteron

LE
Book Reviewer
#3
Al_Clare said:
Dear Sir/Madam,

Thank you for your post. We are always keen to know what people think of our service.

At 192.com we have always taken privacy extremely seriously. As you correctly point out you are able to remove your details from our site at any time. Please complete the following form and return it to us to have your details removed: http://statics.192.com/downloads/C01.pdf

192.com collates publically available information to help reunite family and friends. On Friday I was talking to a lady who, through 192.com, found a long lost brother, a sister she hadn’t seen since she was eight, and 12 cousins. We also help ex-service personnel reunite with their old regiments, as you can read in this case study: http://www.192.com/info/peoplereunited/veteransreunited/

Please do be in touch if you have any questions, I can be contacted on feedback at 192.com

Alex Clare
192.com
So why is it, each of the 4 times I have done this you have said that volumes to conduct this service are too high and you are unable to process the request?

Oh, and if my next one does not work - I intend on speaking with my MP.
 

terroratthepicnic

LE
Kit Reviewer
Book Reviewer
#5
Hmm, what i find interesting about this is the fact they have pulled the information from the electoral role. Now I am pretty sure that I have opted into having my information hidden, so this shouldn't be there.

Also, I believe a company cannot pass on any personal information about yourself without first having permission from the person. I am certain that I have never had a letter from these people asking if they can pass on my information.
 
#6
mysteron said:
So why is it, each of the 4 times I have done this you have said that volumes to conduct this service are too high and you are unable to process the request?

Oh, and if my next one does not work - I intend on speaking with my MP.
As well as contacting your MP, may be an idea to contact the Information Commisioner's Office at this link - https://www.ico.gov.uk/Global/contact_us.aspx and follow the details about lodging a complaint about Data Protection/Disclosure of personal information.
Hopefully this will end up in the google rankings so that anyone else typing in "192.com complain" will be able to garner some ideas from this thread on what to do!
 

seaweed

LE
Book Reviewer
#7
Nowadays when you register to vote you can tick a box which stops your entry being put on the list that commercial companies can buy. However I note that 2002 roll data (before this facility was put in place) is listed on this website & so also phone numbers from before BT purged the phone book of people who are not now their customers.

Attempt to download the deletion request form failed (PREDICTABLY).

One could try a complaint to the Information Commissioner's Office (http://www.ico.gov.uk/ ) but the website says one has to have tried to bring the offender to heel oneself first and imposes various other hurdles that have to be jumped over. Might be worth a try though although I imagine the people who have cooked this up have scoped the Data Protection Act before getting started.

Meanwhile, if rung up by some unintelligible tout trying to sell you something, very quietly lay the phone down and tiptoe away.
 

mysteron

LE
Book Reviewer
#9
Also notice how Alex Care from 192.com has gone very quiet.......

I might have to do some reverse engineering on him if I don't get a response soon.
 
#10
192.com started out some years ago (10-ish, I seem to remember). I used to use it quite a lot when vetting employees for a Contract Research company. Other companies and organisations will use it for that purpose also.

The story I was told about it's development is that 192.com bought up the complete UK electoral roll and then sent it out to China to be put onto a database - at the time, it was the only legal way to do it, though I think this has now changed.

The detail you'll find on there is not wholly from the Electoral roll: stuff from canvassing companies, Companies House, researchers (the clown with the clip board who pings you on a Saturday morning fr'instance), Land Registry, etc. ALL of this information is within the public domain and readily available. Those little bits of info in themselves are all fairly innocent: it just gets a bit scary when someone puts it all together.

A bit of useless info: one thing you cannot do in UK is a reverse telephone number look-up: that is get a name and address from a telephone number. However, this is legal in US and one site there does claim to have the facility for US/Canada and UK numbers: when I used to use it, I found that their UK info was badly out of date.
 
#11
The traffic this afternoon has been unusually high, which is why we have been unable to to process your request.

Please email your name and postcode to feedback@192.com, and we will remove your record within 24hrs. Apologies for the inconvience.
 
#12
Al_Clare said:
Dear Sir/Madam,

Thank you for your post. We are always keen to know what people think of our service.

At 192.com we have always taken privacy extremely seriously. As you correctly point out you are able to remove your details from our site at any time. Please complete the following form and return it to us to have your details removed: http://statics.192.com/downloads/C01.pdf

192.com collates publically available information to help reunite family and friends. On Friday I was talking to a lady who, through 192.com, found a long lost brother, a sister she hadn’t seen since she was eight, and 12 cousins. We also help ex-service personnel reunite with their old regiments, as you can read in this case study: http://www.192.com/info/peoplereunited/veteransreunited/



Please do be in touch if you have any questions, I can be contacted on feedback at 192.com

Alex Clare
192.com
Dear Alex

Thanks very much for your answer. I would be grateful if you could publish your home telephone number, mobile number, personal e-mail address and home address on this site so that members can respond as they deem appropriate. You never know, some of the members may even be long-lost friends or relatives and you can include the heart-warming stories of re-union on your website.

Cheers

H
 
#14
This whole thing has just gotten a whole lot scarier. I contacted their customer support and they have been very helpful so far. However on the topic of removing birth, death and marraige certs they say "The records cannot be removed from 192.com as they are scanned indexes, supplied to us by findmypast.com." Do any of the more legally aware know if there is anything i can use to force them to take them down short of going to a lawyer?

edit to update - Just off the phone with them. The certs are public documents so can be accessed by anybody plus published by any third party. Sombody in Westminster decided it would be a good idea for people to have the option to be removed from the published electoral role for persec reasons, they missed this massive loophole!
 

mysteron

LE
Book Reviewer
#15
TATP - it wasn't just the other day. I t has been the same for months. I am on 4th attempt and I have got all the right noises from one of their agents. They have until CoP today to deliver or I have their CEO's email and home telephone number. he might be getting calls at 11pm tonight, just to see how he likes it if his company doesn't deliver.

You read that Al Clare?????
 
#16
Mysteron,

Come on now, don't be shy, if you have the CEOs contact details from a legitimate, open source, paste a link. Obviously, if the information is from a less than reputable source, don't drop youself, and ARRSE in it.

Shiny.
 

seaweed

LE
Book Reviewer
#17
Birth, marriage and death indexes have been on freebmd for AGES, copied from the microfiches that have been available for even longer, which were photographed long since from the manuscript/typescript records that were then in St Catherine's House. There will be an improvement coming out in the future where wife's name or mother's maiden name will be included for pre-1911 events - at the moment one has to box clever with tcensus data to get the right pairings. The copying for the later 20th century is however very incomplete as freebmd relies on volunteers to transcribe from the fiches to the computer.

What is scary is the ability of 192 to link all this together, possibly incorrectly particularly if you have a common name like John Smith. US census data is available on theinternet right down to 1940 which is not the case for the UK where 1911 is the latest available (free access in the National Archives).

Problems start if your name is Aloysius Barnacle Codswallop and you find, law-abiding citizen that you are, that you do have a namesake who is, for instance, a convicted criminal or a bankrupt. Then someone entirely without your knowledge can look all this up, come to an unfavourable conclusion and refuse you a job or loan or insurance or whatever.
 
#18
seaweed said:
What is scary is the ability of 192 to link all this together
Very true, this is all out there if you know where to look and seeing it all together is over whelming. However what is causing the alarm and can not understand and is why the need for the birth, death, and marriage certs? If a company needs to check an employee then yes, they contact the records office who deem their request acceptable and release the info. But the records for everybody just sold off? Plus 192.com did not recieve them from the records office but from findmypast.com, they are being re-sold presumably without government awareness.

This is now all out there for any idle or malicious curiosity to look at with a few clicks.
 
#19
JHC it aint rocket science these days, but with a bit of lateral thinking ,192.com and a quick search of the social websites, Facebook ect, and Identity theft is a doddle, password security does not exist, and your children are your biggest enemy,threat, because they say to much to their friends
 
#20
True there is a lot of info out there about us, especially where we ourselves have put it up without thought. But the government selling the certificates to anybody is a bit of a different story, thats not our actions putting our info out there and in this case unable to remove them when noticed.
 

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