ARmy Rumour SErvice

How do i find my main socket as my internet speed is pants

Originally Posted by Monty417

I have a situation where no phone, cordless or standard, will give a dial tone, take a call or ring out although the phones were normal earlier today. However, my laptop still works on this same line? and although the phone doesn't ring if a call is made to it, it still goes onto voicemail service? The line has been quite crackly for several days which I had put down to bad weather, but my neighbour with the same land line has not had that same interference problem.

Being totally uninformed about telephones, I am at a loss to understand how I can get my broadband but no phone. I'm informed that it will be up to 72 hours before further info comes my way, fair enough, but In the meantime I am somewhat confused and would be grateful if anyone in the know can shed light upon it.

try licking the connections.

CC_TA's suggestion is valid, but have you a filter on your side of the phone line?

They plug in to the socket and present one socket for the phone and one for t'interweb. You need one filter for each phone socket you have (ie bedroom and hall). Ensure anything that is hanging off your sockets is removed and try again...

You need to check EVERYTHING at your end. Because if it is CC_TAs fault, then they pay... if itis a faulty filter box though then you pay.

Originally Posted by CC_TA

This is a slightly simplified explanation of a possible cause:

In the exchange your phone line is connected to a frame, ringing tone and voice is pumped in through one side and your internet is then added to this from the other side. The wires then cross over to connect to the bar pair (Connector terminals or soldered joints) that come from your house or business, along copper wires, to green boxes and finally end up in the exchange.

It might just simply be that one of the wires on the ringing tone/voice side has come unstuck, or more likely been accidently chopped or removed by a poorly paid agency Frames Engineer - Yes; I was one of them! (Easily done - it's a fooking nightmare in exchanges!)*




Failing that - It could be a software fault.

What area of the UK you in?

Near Lichfield Staffs..just in W. Mids.

Originally Posted by chocolate_frog

try licking the connections.

CC_TA's suggestion is valid, but have you a filter on your side of the phone line?

They plug in to the socket and present one socket for the phone and one for t'interweb. You need one filter for each phone socket you have (ie bedroom and hall). Ensure anything that is hanging off your sockets is removed and try again...

You need to check EVERYTHING at your end. Because if it is CC_TAs fault, then they pay... if itis a faulty filter box though then you pay.

You'll never take me alive! (I know it's not my fault - If I fitted the line in the exchange then the internet wouldn't be working either!)

Originally Posted by chocolate_frog

try licking the connections.

CC_TA's suggestion is valid, but have you a filter on your side of the phone line?

They plug in to the socket and present one socket for the phone and one for t'interweb. You need one filter for each phone socket you have (ie bedroom and hall). Ensure anything that is hanging off your sockets is removed and try again...

You need to check EVERYTHING at your end. Because if it is CC_TAs fault, then they pay... if itis a faulty filter box though then you pay.

I have a filter on both my main line and my one extension.

Like I say, everything had been fine up until the phone going dead and had been running like it for about six years.

Originally Posted by Monty417

I have a filter on both my main line and my one extension.

Like I say, everything had been fine up until the phone going dead and had been running like it for about six years.

try this i think this is the right sequence, when it asks use your mobile number

17070 opt 1,1,1,3,1,1

it will tell you if there is a fault and what the fault is by sms

Ha ha, you know what CC_TA, I didn't actually read taht through until just now!!!

Of course, I know you would never have made such a fault.

Monty, remove EVERYTHING that is connected to your sockets. And try again. If it is still buggered with not a single thing of yours hanging out of a socket then you are probably safe from a bill for the fault.

If it works, come back and we'll move on from there.

The filters are neccesary to pevent your internet connection being disconnected each time you make a call. So your fault (purely at your end) is indicative of a filter fault.

Originally Posted by CC_TA

This is a slightly simplified explanation of a possible cause:

In the exchange your phone line is connected to a frame, ringing tone and voice is pumped in through one side and your internet is then added to this from the other side. The wires then cross over to connect to the bar pair (Connector terminals or soldered joints) that come from your house or business, along copper wires, to green boxes and finally end up in the exchange.

It might just simply be that one of the wires on the ringing tone/voice side has come unstuck, or more likely been accidently chopped or removed by a poorly paid agency Frames Engineer - Yes; I was one of them! (Easily done - it's a fooking nightmare in exchanges!)*




Failing that - It could be a software fault.

What area of the UK you in?

Further to my area being Lichfield, I have a new cordless phone system. This was working fine before losing it all, so I tried the old cordless Base Station and that was no use either, so I tried the standard phone we keep for power cuts and that was down too. I don't know whether that points to anything, but thought I'd mention it.