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Discuss 3rd PS3 in 3 years, and Sony Don't Give A F@ck! at the Hardware - PCs, Consoles, Gadgets forum within the The Army Rumour Service website; My PS3 light turns yellow, and then blinking red when I try to turn it ...
  1. #1
    Senior Member carlbcfc's Avatar
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    3rd PS3 in 3 years, and Sony Don't Give A F@ck!

    My PS3 light turns yellow, and then blinking red when I try to turn it on. Basically, it is fucked. I have had issues with 2 previous consoles, on those occasions they exchanged it like for like. Now the cheeky cnuts are offering me:

    - a same age console
    - of the same spec (40GB)
    - with a 6 month warrenty
    - obviously recon

    for ..................£131 !!!!!

    Are they taking the piss? I can buy an 80gb from ebay for that or less, or even 360 for even less. At this rate, their consoles are lasting on average under 1 year. I told them if a manager cannot sort this, I will buy an Xbox and spend my money with them instead, as I do buy from the PSN store, so they will lose out. They will also lose me as a customer for life as I cannot trust their consoles to last for the price I pay.

    What the feck am I to do?

  2. #2
    Senior Member Sympathetic_Reaction's Avatar
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    Is it within the 1 year manufacturers warranty?

    If not then there is a set of 'words' in the sale of goods act 1979 which are below:

    The Sale of Goods Act 1979 (as amended) says that goods should be as follows:
    •Of satisfactory quality.
    This means the goods must meet the standards that any reasonable person would expect, taking into account the description, the price and all other relevant information. In some circumstances, the retailer may be liable for any statement made by the manufacturer about the goods.

    Satisfactory quality includes the appearance and finish of the goods, their safety and durability and whether they are free from defects (including minor faults)
    •Fit for the purpose
    that goods of this type are generally sold. They must also be fit for any specific or particular purpose made known to the seller at the time of the agreement.
    You could try quoting these at them, usually scares they once they think you know the laws.

    basically you need to be able to prove that it is either a known manufacturing/design fault or that it should be expected that the unit should last longer than it has.

    these aren't easy to do but you could try the small claims court and at only £50 it's cheaper.

    S_R
    "Nid siocled yw popeth brown." - "Everything brown is not chocolate."

  3. #3
    Senior Member filthyphil's Avatar
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    I know basically fuck all about these things but have been doing some research as YoungFilthy is getting a PS3 for his birthday. Google "how to fix the yellow light of death".

  4. #4
    Senior Member PrinceAlbert's Avatar
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    Get an Xbox360.............mine went tits up and Microsoft couldn't have been more helpful. Free one in the post within a day or two, and some free Xbox Live vouchers for the inconvenience.

  5. #5
    Senior Member Fones_4_Me's Avatar
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    Have you ever thought the problem might be something that your'e doing or not doing?

    I have had my original PS3 since release, so has my son, so have most of my friends......

    You on the other hand are on your 3rd in 3 years?...

    Where are you keeping it, is it over heating whilst in use? (Is the fan constantly whirring away?)
    Are you shutting it down correctly?
    Are you performing basic housekeeping on it? (They are like dust magnets, you can actually make it blow all the dust out of itself, but this is best done outside)
    or are you just unlucky?!

    You will find that the most common cause of the "Yellow Light of Death" is down to the system being used in high tempratures or enclosed spaces like inside TV Cabinets.

    Hope this helps...
    Phones 4 U

  6. #6
    Senior Member carlbcfc's Avatar
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    It is on an open shelf, with all the vents clear. I do use the 'self clean' now and again, and the only time it has never been shut-down properly was during a power cut a while back. I have never noticed the fan while playing to be honest. Bear in mind this is a 40gb model.

    Awaiting a call from a supervisor. I told them I can get a brand new 360 from GameStation for £80, slightly more with games included, and a 12 month warrenty, so why on earth would I pay £131 for a recon 40gb with a 3 month warranty, that will most likely fail again next year.

  7. #7
    Senior Member viceroy's Avatar
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    I am on my 3rd X360 in about 5 years (ring of death). They indeed replaced the first couple of consols without any issue (up front) and threw in some vouchers. The new ones come only with a 1 year warranty (as oppose to 3 years with the first issues). Mostly these consoles can be mended, I know the ring of death can (pennies on the bottom of m'board etc) but honestly I cant be bothered.

    All I am saying is do not expect the X360 to be more reliable than the PS3, nevermind the fan noise!
    Estne volumen in toga, an solum tibi libet me videre? (Is that a scroll in your toga, or are you just happy to see me?)

  8. #8
    Senior Member carlbcfc's Avatar
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    I received the call back from a Sony manager. He offered to replace my console, and include a 3 month warranty after taking a look at my past history with failed consoles. If I have bother again I am to ask for him. If your in my situation, just ask for a manager and say your going to get an Xbox.


    Does anybody know how I can insure this without a receipt? It seems the only option Sony offer is £131 and they will swap like for like, so if you have a 120gb Slimline your laughing, but if you have a 40gb fatty, it ain't worth it.

  9. #9
    Senior Member ringdoby's Avatar
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    With the amount of hardware that you appear to have had chipped/hacked/jailbroke/whatever, and the amount of posts you have made regarding failed or problematic equipment, I suggest you join the Amish, for a technology free life.

  10. #10
    Senior Member Bollock-chops's Avatar
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    We are on our first PS3 and in our 3rd year, how does one do the self clean?

    Red rings of death 2 times on Xbox over the same period.
    You have upset me, I am going to kill you.

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