Originally Posted by Mr_Creosote

Home Hub? Get rid. It's shite.

Self updating which blocks off ports rendering Xbox 360 unusuable etc etc.

I work for BT and I wouldn't have one. Matter of fact, I gave mine away.

No problems with mine and my 360 flys along with no lag. I also work for BT and will be looking out for you sonny jim. How dare you slag off a piece of our awsome hardware.

Originally Posted by Warrior-Webbing

Have a look to see if SKY (I know, I know its SKY) happen to have ADSL2 in your area.

Beware, they have their share of callcentre chimps as well. My dad's DSL connection had trouble accessing various US-hosted sites (hotmail, yahoo...), and I'd managed to establish that there was a routing problem somewhere upstream. One of the happy people I spoke to said "your internet is working, it is not our problem if you cannot get to US sites".

In the end, I somehow managed to get through to an UK callcentre, and duly created enough of a stink that it did get escalated, but this took days.

If you have issues with Sky - and you can get online have a look here http://www.skyuser.co.uk/ they have always been far more help then Shy Customer Services have ever been.

The problem with BT is they have very few engineers anymore, a fault with a service like broadband has to be isolated from the line, if its a line fault, your sevice provider will send out one type of Openreach Engineer, if its Broadband they will send a different Openreach Engineer, but here is the rub...

Your Sevice provider has to pay Openreach for this service (even BT!), unless it proves to be an Openreach fault. SO what do they do? Take ages trying to convince the customer that their own equipment is faulty or works as it should.

Do what I did when the Hub failed to work, tell them it won't power up and there are no lights on at all, had another in 24 hours and its worked fine ever since, oh and I have 2 hub phones too.

Those homehub things are sheeite, I've a load of busted ones here. I did however "revive" one by flashing it with some Thomson firmware.

Mag to grid, and buy a Cisco router.

I got sent a new home hub with phone, looks very nice, doesnt do what it says on the tin, after a hour of messing about, still couldnt get online or the phone to work, I boxed it back up and put my old bt one back on.

The best bit was when I couldnt get the new one to work, it had a click here for connection problems type button, it said " You are not connected to the internet" No sh1t sherlock!