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Discuss Kia Leaves A Family Stranded In Germany at the Forces Discounts forum within the The Army Rumour Service website; This is the best place that I could find to post this thread as it ...
  1. #1
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    Kia Leaves A Family Stranded In Germany

    This is the best place that I could find to post this thread as it is looslet related to a discount of sorts. After purchasing a Kia Sportage in Oct 11 we have now been left stranded due to the car becoming dangerous to drive with no apparrent fix in the near future. After numerous phonecalls attempting to sort our mobilty issues the following responses have been given:

    Kia UK - We are unable to assist due to the car being in Germany.

    Kia Germany - We are unable to assist as the car was not purchased in Germany.

    The cynic in me thinks Kia is hiding behind international boundaries. Some of you will of course say why are you not using the 12 month RAC that comes with the car. The answer given by Kia UK Customer Services today (all calls are recorded) was that as we are not resident in the UK to use the Kia Assist would be to commit fraud.

    Now I do not want to sound alarmist but assuming most of these new car policies are similarly worded does that mean that anyone in the forces communities, outside of mainland UK, that have a new car do so under the false belief that they have complimentary breakdown cover.

    I would be interested in any thoughts.

  2. #2
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    Who in their right mind buys that sh1t?
    twosugarsnomilk and Furmy like this.







    Never blow someone else's trumpet.

  3. #3
    Senior Member purplegunner's Avatar
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    Does it not have an EU wide warranty?

  4. #4
    Senior Member Cabana's Avatar
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    There is a lesson here. Don't buy Kia. tis shite.

  5. #5
    Senior Member jarrod248's Avatar
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    It's not of merchantable quality under the sale of goods act under UK law and tell them to get it sorted.

  6. #6
    Senior Member cloudbuster's Avatar
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    Quote Originally Posted by chocolate_frog View Post
    Who in their right mind buys that sh1t?
    That's a little unfair; it might have come with a nice handbag, or some hairdressing accessories.
    ARRSE - possibly the finest tri-service armed forces careers information and counselling portal in the World. Ever.

  7. #7
    Senior Member roadster280's Avatar
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    Can't speak for the European models, but the N American ones are a world apart from the shit that they used to produce. They're built in a spanking new factory down the road from me at West Point, GA. Hyundais a bit further along in Montgomery, AL.

    For $15,000 you get a shiny new motor with a 10 year, 100,000 mile warranty. A mere $1,500 a year for trouble free motoring. That's quite a bit cheaper than Chrysler, GM or Ford will run you.
    "Action this day"

  8. #8
    Senior Member the_guru's Avatar
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    I actually think that Kia are getting their act together, design and quality wise.

    I'd suggest quoting EU law at them.

    I mean, the EU has got to be good for something, hasn't it?
    "Is it a crime to hit a student across the back of the head with a snooker ball in a sock?"


  9. #9
    Senior Member labrat's Avatar
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    Your Questions Answered | Kia Motors UK

    Q11 In which countries is my car covered

    The Kia 7 year warranty is valid in all EEA (European Economic Area) countries except for Bulgaria and Romania.

    Q12 Are all dealers participating

    Yes - all official Kia franchised dealers throughout the EU will be available to administer and undertake any necessary work under the terms of the warranty.

  10. #10
    Senior Member jinxy's Avatar
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    Just chuck it in a ditch and by a car.

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